Heritage Honda Bel Air

I had maintenance done on my CRV. Service was great. I waited for my car and wait was reasonable. waited for my car and wait was reasonable. More

Jonathan was very kind, helpful and knowledgeable. 10/10 do recommend. Will do business with again. do recommend. Will do business with again. More

The best part of my car buying experience at Heritage Honda Belair is truly the sales person!!Trevin has got to be the most thorough, patient, understanding, polite sales person I’ve dealt with in a long Honda Belair is truly the sales person!!Trevin has got to be the most thorough, patient, understanding, polite sales person I’ve dealt with in a long while. He’s very polite and his personality and knowledge just makes me relax and trust the process !! Thanks Trevin ur a wonderful genuine person..however I think I wasn’t informed properly about the warranty on the Ford Edge.I was told that there was factory warranty still left on the vehicle by the finance manager.however after a couple weeks of having the car the service department said there wasn’t any factory warranty left on the carI called the finance manager about that and he said the factory warranty had just about expired!! I think he gave me misleading information about the factory warranty to make me feel more comfortable in buying the car More

Purchased a 2021 Ridgeline RTL-E 14 April 2021. I'd been to this MD dealership (Delaware resident) on 13 April to negotiate on a 2021 Ridgeline Black Edition... we were $300.00 apart when I departed in my v to this MD dealership (Delaware resident) on 13 April to negotiate on a 2021 Ridgeline Black Edition... we were $300.00 apart when I departed in my vehicle. On 14 April I received a call from a sales manager and (as said Black Edition had been sold) he worked a deal for an identical (White) RTL-E. As part of the deal, I received an excellent offer for my trade and travelled back to Heritage Honda Bel Air. One "glitch" to buying experience: signals got crossed and my DE registration plate was not transferred and a new DE "C" registration plate was issued. Nightmare as 1) 64 days learn of error and receive "C" plate, 2) DE DMV then had to "hold" the original plate (fee), 3) DE DMV required title to remove "C" plate from Ridgeline (fee), 4) DE DMV to issue new title with the lien (fee), and 5) DE DMV reissues correct plate (fee). As Ridgeline was financed through Honda Finance, myriad forms had to be completed and sent to Honda Finance (express mail $$) for release of title to DE DMV... 118 days later DE DMV received title. Correct registration plate then assigned to my Ridgeline. Heritage Honda stepped up and apologized for the mixup and compensated me for my efforts and expenses. I am very pleased with the Ridgeline and could not care less about the comments I receive from people with their F-150s, RAMs, and Silverados... where exactly are their quite spacious trunks located? Eh, nowhere! As for Tacoma, Canyon, Colorado, and Frontier owners... I can lay a four foot wide panel flat in the bed of my Ridgeline and access said bed (and the trunk) with the tailgate down or opened like a door. Enough said. Should you be from outside of MD, it is imperative for you to check with your DMV and be fully cognizant of what they require for titling and registering your new Honda. One mistake and... More

Julie was my service advisor. She was efficient, transparent with my service price and my vehicle was serviced quicker than I expected. transparent with my service price and my vehicle was serviced quicker than I expected. More

Our family has purchased six cars from Heritage, and is pleased with their sales and service. pleased with their sales and service. More

Derick Edmonds went above and beyond today with his service and knowledge. He informed my friend & me of each feature & eye catching detail with the car we came to test drive. He was able to give us gu service and knowledge. He informed my friend & me of each feature & eye catching detail with the car we came to test drive. He was able to give us guidance on types of reliable cars and is, fortunately, VERY knowledgeable about cars and their working parts. We even got a lesson about a car engine and how the mechanics work which piqued our interest in the car even more ! He definitely made us feel much more comfortable about our choice of vehicle and made the car buying process relaxed and less stressful and anxious We didn’t make a purchase today due to unforeseen circumstances, but we definitely will be back to make a purchase with Derick due to his incredible knowledge and hospitality. thank you so much ! More

Fantastic customer service. My car was taken care of quickly and professionally. Would highly recommend them!! quickly and professionally. Would highly recommend them!! More

Day after the service, including tire rotation, the tire pressure light came on. It has never been on before. pressure light came on. It has never been on before. More

I got my appointment immediately with the date and time that was convenient for me. that was convenient for me. More