
Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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They were professional, knowledgeable and polite. The service was completed in a reasonable amount of time and they washed my car at the end. Thank you for a job well done! The service was completed in a reasonable amount of time and they washed my car at the end. Thank you for a job well done! More
I wouldn't go anywhere else to buy a car (though hopefully I won't have to for a while!). Everyone here is so kind and helpful. They seriously worked magic to get me in my car and for that I'm incre hopefully I won't have to for a while!). Everyone here is so kind and helpful. They seriously worked magic to get me in my car and for that I'm incredibly thankful. Their prices are the best in the area and since the MileOne Group is so large, you have plenty of options to work with. Eric was WONDERFUL. Honestly one of the most genuinely kind people I've ever met. Michael in finance also was a pleasure to work with, especially at the end of a long day. Thank you so much for assisting me! More
My experience with Chrissy, the service manager was better than I ever experienced! She worked with me until the issue was resolved. The only negative was a new problem popped up after I had my tires better than I ever experienced! She worked with me until the issue was resolved. The only negative was a new problem popped up after I had my tires replaced. A problem I had not ever experienced. It was determined that I needed all new tire sensors and being a senior I cannot afford ($800). My budget is limited and I could afford some of this expense but certainly not all. I will just shop around to see if I can get this replacement somewhere else. More
Jonathan was incredible! So patient and helpful through the whole process. I was a little nervous, but he took the time to answer ALL our questions, doubts and concerns! Not So patient and helpful through the whole process. I was a little nervous, but he took the time to answer ALL our questions, doubts and concerns! Not to mention his patience with all three of our kids there with us! Truly top notch service! Highly Recommend!! :-) More
Heritage Honda gave us a fair deal on our trade-in and kept us informed along the way as we awaited the delivery of out CR-V. Dennis Mattheu was very good to work with. kept us informed along the way as we awaited the delivery of out CR-V. Dennis Mattheu was very good to work with. More
Ernie was a pleasure to work with! I have been purchasing vehicles for over 30 years and can honestly say that he ranks as my number one sales associate! I had been doing research for I have been purchasing vehicles for over 30 years and can honestly say that he ranks as my number one sales associate! I had been doing research for two months trying to navigate this crazy market. I have a history of getting great deals but at the same time being very elusive and hard to please. Ernie changed me! His calm demeanor, attentiveness, and professionalism made me want to return one week later and purchase a Honda Pilot. Wonderful experience with the entire dealership! More
The service advisor, Mr. Sloan was friendly, and did his job well. He advised me of what was needed. The waiting areas, and facility were clean. The wait for service completion was not too long consideri job well. He advised me of what was needed. The waiting areas, and facility were clean. The wait for service completion was not too long considering what needed to be done. Car runs fine. Thank you. Mr.Stanley More