Heritage Honda Bel Air

It been nothing but a nightmare since we got our Honda Pilot a year ago! We have had to take our pilot in every other month to get a running board light replaced, and the employee’s in the customer servic Pilot a year ago! We have had to take our pilot in every other month to get a running board light replaced, and the employee’s in the customer service in the service center are the most unfriendly people I have ever met… needless to say we will never buy another vehicle from the Belair location again! More

Outstanding service! ! My service rep and the entire service team worked with me to get the lowest price on my job, and they got it done quickly!! ! My service rep and the entire service team worked with me to get the lowest price on my job, and they got it done quickly!! More

I was out within 35 min, as they were able accommodate my short window for the oil change! short window for the oil change! More

Very quick, as promised. My 3YO and I stayed and played in the children’s room while we waited. My 3YO and I stayed and played in the children’s room while we waited. More

After a few weeks from my last visit Honda made it right and looked into the AC issue at no charge to me given the service bulletin out for my make/model/year. While no leak was found they saw the level of and looked into the AC issue at no charge to me given the service bulletin out for my make/model/year. While no leak was found they saw the level of Freon was low so they evacuated,put in leak detectant and recharged. I’m driving the car for the next few weeks to see if hot air starts blowing again and if so taking it back to find the leak More

I always use the express service lane at heritage Honda of Belair whenever I need service for my Accord. The facility is very nice, clean and quiet. The staff is always professional. of Belair whenever I need service for my Accord. The facility is very nice, clean and quiet. The staff is always professional. More

Will definitely return. Easy process and professional service. Amenities program appreciated but could add car vacuuming. Easy process and professional service. Amenities program appreciated but could add car vacuuming. More

Heritage Honda is my first and only choice for buying a car and routine service. The service department is awesome. Christy makes sure to greet each customer. Joe was my service rep and I was beyond please car and routine service. The service department is awesome. Christy makes sure to greet each customer. Joe was my service rep and I was beyond pleased with his appearance, manners, attention to detail and most of all respect for the customer. Thanks Heritage Honda Service Department. More

I have purchased and serviced my vehicles at this dealership for many years. The employees are very friendly and accommodating; service has always met or exceeded expectations. Drop off and pick up dealership for many years. The employees are very friendly and accommodating; service has always met or exceeded expectations. Drop off and pick up for service is simple. They keep you informed throughout the day, and my vehicle has always been ready as promised. More

Updating this review after Jeff (sales manager) went out of his way to connect with me. Buying the car was easy and simple. I think the company should change its policy on not filling the gas tank on used of his way to connect with me. Buying the car was easy and simple. I think the company should change its policy on not filling the gas tank on used cars (especially with new car inventory being low). I also believe that Jeff will be addressing the rude employee that my wife encountered when we came back for our tags More