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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,850 reviews

June 02, 2022

My appt. Was taken on time and done on time. Becky was great and explained everything since this was my first time at Bel Air Honda. More

by Emmydorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky in Service
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Jun 04, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 04, 2022 -

Emmydorsey responded

Thank you Bel Air Honda

May 28, 2022

Fantastic service! Kind and knowledgeable staff! I was very pleased with my experience. I will come back again. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McHugh
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May 28, 2022 -

Heritage Honda Bel Air responded

Hi Elizabeth, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2022

I had a good experience every thing was great and good timing thank you very much More

by marcyholton2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EFF
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May 27, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 26, 2022

Heritage Honda Bel Air as an awesome staff and they care about they customers and i will most definitely highly recommend this dealership to my friends and family. More

by Watkinshakeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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May 27, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 25, 2022

I bought my latest car here and now go there for service The service staff are great and they have a nice service area if you have to wait for your car. More

by Fit owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 26, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 25, 2022

Nick Sloan is our service desk advisor. He is professional, friendly, and he has always taking extra care of our CRV’s. Thank you Nick for all you do for us. Kevin and Louise More

by Kevlcsr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
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May 26, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

May 21, 2022

My service advisor was excellent. Very knowledgeable and answered all my questions. I waited for the car to be serviced. Was told it would take 2 1/2 hours and it was ready in under t More

by Suzq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 23, 2022 -

Heritage Honda Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2022

The dealership charges for useless mandatory upgrades. They also classify a sale as taking $2000 off which they charge $2000 more to begin with. More

by travisa.hammond
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevin Dayne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanislav Kovachki, Tyler Sahady, Frank Boling
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May 25, 2022 -

Heritage Honda Bel Air responded

Thank you for sharing your feedback about your recent experience with Heritage Honda Bel Air. We take great pride in providing an exceptional experience to all customers and sincerely apologize as it appears this did not occur. Unfortunately, due to the high demand for vehicles, market price adjustments have been made for most manufacturers. We greatly appreciate you taking the time to speak with our General Sales Manager, Tyler Langford, allowing us to further discuss the situation and immediately address your concerns. As discussed, if you have any additional questions, please contact Tyler directly at tlangford@mileone.com or 410.698.0027. Again, thank you for your time.

May 20, 2022

The Service Dept. provided a clear and concise estimate including recommendations and a reasonable time line to complete the repairs. More

by stevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service
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May 21, 2022 -

Heritage Honda Bel Air responded

Hi Stevel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 20, 2022

Great service. Friendly, not pushy. Best car buying experience ever. They were very helpful and went out of their way to take care of me. More

by Werisman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shumilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schultz
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May 21, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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