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Heritage Honda Bel Air
Fallston, MD
4,457 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,457 reviews
September 19, 2024
Anthony was very helpful and very patient with us. He was very knowledgeable about the products. Would recommend. He was very knowledgeable about the products. Would recommend. More
by tjune2529
September 19, 2024
Mr. Davie was Great in facilitating my Grandsons minor repairs one day after purchase and before 30day warranty! I was told by previous associates before reaching out to Mr. Davie that additional expense repairs one day after purchase and before 30day warranty! I was told by previous associates before reaching out to Mr. Davie that additional expense may occur if beyond MD State inspection?? Which did NOT sit well with me! A couple weeks later I had my mechanic shop of 30yrs go over my 2012 GS Honda CrV! Once again I called Mr. Davie-with the assistance of shop manager-Christina-the minor issues were resolved! I was very pleased with their Customer Service!! As a consumer you never want to be mistreated once you drive away and accept sub par treatment! Truly Thank you for Assistance Mr. Davie. Sincerely O. Whiteside & W. Washington More
by ocilew
September 18, 2024
Chris Donahoo was wonderful! He explained everything. He was knowledgeable and courteous! He helped us get a great deal! Promote him! He explained everything. He was knowledgeable and courteous! He helped us get a great deal! Promote him! More
by Beth_macpherson
Employees Worked With
September 18, 2024
Honest and caring individual with a straight forward approach. Chris was a pleasure to deal with. approach. Chris was a pleasure to deal with. More
by mdfxm59
Employees Worked With
September 18, 2024
Purchased a used vehicle on a Saturday. 2 days later, it started to have issues. Vehicle was sent to a shop within the mileone network. I attempted to reach out to Chris THREE TIMES with no 2 days later, it started to have issues. Vehicle was sent to a shop within the mileone network. I attempted to reach out to Chris THREE TIMES with no return call. Once the deal is done, the customer service stops. More
by timshoo58
Employees Worked With
September 18, 2024
Purchased a new vehicle in cash. No trade in. No financing. Super quick deal. Upon going over the final paperwork, we get to the portion where the extended warranties are offered. Ky No trade in. No financing. Super quick deal. Upon going over the final paperwork, we get to the portion where the extended warranties are offered. Kyle was extremely pushy on trying to sell the extended warranties. Visibly showing anger. At one point he said "If you can afford to buy the car in cash, you should be able to afford the extra warranty". I was speechless. Someone please provide customer service training to Kyle. More
by timshoo58
Employees Worked With
September 17, 2024
Bought a Honda Odyssey from Joseph and had a great experience. He was professional and made the process smooth and easy. The price was competitive, and they helped me find the best financing option. H experience. He was professional and made the process smooth and easy. The price was competitive, and they helped me find the best financing option. Highly recommend this dealership! More
by erdem
Employees Worked With
September 17, 2024
Very good , responsible, hardworking, patient, good, nice , best, best,best,best,best , best,best,best , best, best,best,best,best , best,best,best More
by muhtarayaq
Employees Worked With
September 17, 2024
Joe was very personable and helpful. He made the sale quick and efficient for us. He made the sale quick and efficient for us. More
by jennika.aili.halko
Employees Worked With
September 14, 2024
We traveled from New York for our purchase. Everyone is very friendly and knowledgeable. Very nice dealership and fast on getting us on the road. Everyone is very friendly and knowledgeable. Very nice dealership and fast on getting us on the road. More
by Flhtc05
