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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
247 Reviews

247 Reviews of Heritage GMC Buick - Service Center

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March 22, 2025

They got me taken care of without any hassle, I prefer to go to this location. More

by torresrosalie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan- services
March 19, 2025

Took way too long not even happy. none none one can make me happy not even a call to let me know what’s going on More

by Bronxman332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bobo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty York
2.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Shawn Waara and the team at Heritage have always gone above and beyond to make sure that we're taken care of. I've purchased 15 vehicles from them for personal and company use over the last few years an More

by R_KAPITAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Sam was awesome! I got there and within 5 minutes my Yukon was already being worked on. The area was very clean and fresh coffee was available. Great customer service More

by Nelly De La Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Took my car because the engine light turn on and left it there to get fix and go through the extended warranty( which that is a fraud!) The mechanic would never be there to answer and when he was he keep gi More

by Grace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Macababbad
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

I was in for an oil change. Marcus took good care of me and had it completed quickly. Service was outstanding! More

by CLAYWADE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Service is great will be back to do other business Service is just fantastic to More

by BRYCE.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
February 20, 2025

Sam in service was pleasant to work with and very informative. I will be returning back to GMC Heritage to have my vehicle service. More

by PMAMMOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Always a great job done by this dealership, thank you for your continued support and service. More

by mailmanbrannin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I completely trust the team at Heritage GMC Buick when my car needs servicing. Brad and his Service Department team did a great job again on my most recent visit. Thanks, Brad, Michael, Sam, Marcus, Nathan, More

by WKFIELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Tittle, Nathan.
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