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Heritage GMC Buick
Rockwall, TX
813 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 814 reviews
Verified Customer
June 25, 2024
Easy to do business with. Handled all questions on the phone, including negotiating the price, which can sometimes be difficult. Heritage dealership discounts were at the top Handled all questions on the phone, including negotiating the price, which can sometimes be difficult. Heritage dealership discounts were at the top of dealers across the United States---we checked them all. Upon going into the dealership, their diligence continued. The deal was already done and they bumped the cost of our trade-in up as well--no surprises. Everyone was professional, personable, and very friendly. It was clearly the easiest automobile purchasing experience we have ever had. More
by wdtex52
Employees Worked With
Other Employees :
Ran into another guy when we were eating dinner. I was telling another gentleman about what a great experience we had just had at Heritage. The guy said did you trade in a silver Silverado? He said he appraised it-another great Heritage guy. , Terry Ambrose, Lance Wester
June 24, 2024
Thanks for your help in purchasing a used truck! We had a great experience at your dealership with Kyle. We had a great experience at your dealership with Kyle. More
by Hlongfellow
Employees Worked With
June 23, 2024
refused to look at previous repair (rear door does not open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorde open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorder a part, then return the vehicle for a 3rd time to repair the work. More
by lzepeda0
Employees Worked With
June 23, 2024
Mike the service advisor was super friendly and helpful. He went and picked up my wife when car was ready. Excellent. He went and picked up my wife when car was ready. Excellent. More
by DDUPS684
June 23, 2024
The service manager fails to follow up. The service writer sam did help getting an issue fixed when the manager wouldnt. The service writer sam did help getting an issue fixed when the manager wouldnt. More
by matt n
June 19, 2024
Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. More
by PETTEWAY
Employees Worked With
Other Employees :
Marcus Carson
June 19, 2024
I had an excellent experience buying my truck at this dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy More
by almapando.18
Employees Worked With
June 18, 2024
This is my 9th car from Heritage and I will never purchase a car from another dealer. With every transaction, I’ve never had a bad experience and this one was no exception. They were able to find the purchase a car from another dealer. With every transaction, I’ve never had a bad experience and this one was no exception. They were able to find the exact car I needed, arrange to have it shipped to a family member, and have everything ready for me when I arrived to the dealership. Junior, Quentin, and everyone I work with is nothing but exceptional. Already planning my next purchase with Heritage! More
by gabi2636
June 18, 2024
Heritage GMC is the only place I will ever purchase a truck from . I have been a Heritage customer since 2016. Shawn has walked me through all of my purchases. He is one of top reason I keep coming back. truck from . I have been a Heritage customer since 2016. Shawn has walked me through all of my purchases. He is one of top reason I keep coming back. He is quick to respond and always super helpful. More
by Oracio
Employees Worked With
