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Heritage Ford - Service Center

South Burlington, VT

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369 Reviews

369 Reviews of Heritage Ford - Service Center

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May 30, 2017

first service for f150 Went as planned. Was in and out as expected with what they indicated they would do. No issues found. Will make my next app. here. More

by ronwith1stf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
May 31, 2017 -

Heritage Ford responded

Ron, It's great to hear that your service visit was what it should be, fast and without complications. Thank you for posting and thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 29, 2017

service & sales = 5 star Seven or so years of both here have been top level. Yes, I've recommended this dealership and got good reports back from those people as well. More

by PaulC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2017 -

Heritage Ford responded

Paul, Thank you for your recommendations! It's wonderful that you have received top notch service from our team for the last seven years. We appreciate your continued business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 26, 2017

Brake squeal - oil change Car brakes squealed badly from the time I purchases it. After an initial inspection, the Dealer replaced with new pads under warranty. Problem solved. More

by Bbbbbbbbbbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2017 -

Heritage Ford responded

We appreciate you taking the time to post. (Sorry about that minimum word requirement!) I'm glad to hear that our service department could get those brakes fixed at not cost to you. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 25, 2017

Just great friendly service as always As always, a fast, friendly service visit without being sold things I didn't need. Oil change, tire rotation and on my way. Answered any questions I h More

by vtwrapguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
May 30, 2017 -

Heritage Ford responded

Thank you for sharing your experience. It's fantastic that you have received consistently great service from Heritage Ford. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 23, 2017

Great service, and flexible to what my car really needed! They were able to get me out on a Saturday morning even though they had to do an unexpected brake job due to my inspection! More

by rusikj
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
May 30, 2017 -

Heritage Ford responded

Great to hear Ryan and the rest of the Ford service team made your visit go smoothly. We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 20, 2017

oil change, filter, rotate tires Set up appointment for first thing in the morning due to work commitments. I got in and out in under an hour and a half as promised. Thank you. More

by reg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
May 23, 2017 -

Heritage Ford responded

Reg, Glad our service department made a point to get you on your way within the time estimate. Thank you for writing a review. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 20, 2017

Great Service Almost always in the years since I purchased my 2012 Ford Focus from Heritage, I have been entirely pleased and satisfied with their work and my overa More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017 -

Heritage Ford responded

Lynn, We appreciate you posting. Great to hear that you've received consistently top notch service from our staff. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2017

Routine service Great service . Convenient Saturday morning service appointment completed in less than an hour. Traveling an hr and a half for service appointments, More

by Carpfam016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
May 15, 2017 -

Heritage Ford responded

It's very nice to hear that your visit went so smoothly. Thank you for posting. We appreciate you making the trip to have your vehicle serviced at Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 13, 2017

Fast, friendly service Oil change and state inspection for Ford Fusion. The whole experience was easy and pleasant for me. Excellent coffee while I waited. At my suggestion, More

by GMonty
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
May 15, 2017 -

Heritage Ford responded

It's very nice to hear about your experience working with Shawn in our service department. We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 13, 2017

Great Service very friendly! Great service and the car was done very quickly. It was fast and was painless to deal with everybody at the dealership. Service was great!! More

by David GNick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors, Mike Hassett, Kevin Dowd, Kyle Owen, Adam Rich, Shawn Clifford
May 15, 2017 -

Heritage Ford responded

David, Thank you for this stellar recommendation! I'm happy to learn that you have received top notch service from everyone at Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

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