Back

Heritage Ford

South Burlington, VT

4.9
1,779 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,779 reviews

July 07, 2019

How to buy tiwo cars and be happy and relaxed My wife and I came into Heritage ford and after meeting Larry who was very nice and helpful we told him we did not want to be high pressured. Larry in More

by Bird whisperer 1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Took us to meet Paula in service and made a appointment for both cars for a checkup, Larry Lussier, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

Barry, It's fantastic that Chris and Larry were so helpful! We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2019

Buying a Car Without the Hassle My husband and I walked in to buy a new car. We both dreaded this because of all the hassles in the past. We had the most pleasant surprise. Chris was More

by Linda RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

Linda, Thank you for your kind words about Chris! It's wonderful that he provided such a top notch experience. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 05, 2019

They were awesome My experience was great. I will definitely go back if I ever need another vehicle. The people there were great all nice and cordial. I didn’t spend da More

by Tlavalette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Jul 11, 2019 -

Heritage Ford responded

That's very nice to hear! It's fantastic that you had such a positive experience working with our sales team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 29, 2019

Great service All the folks I dealt with at heritage were fantastic from the moment I walked in the door. Thank you for getting me in my first new car in 20 years! More

by VTmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

That's great to hear! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2019

Car fixed I have always had a great experience at heritage ford. They were able to get my car in and get it done In the time asked. They fixed the problems and More

by laylamae2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 28, 2019 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts! It's excellent that you've received top notch service from our team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2019

Krishna I am leasing an F150. All experiences were excellent. Only comment I would make is that my free yearly inspection took over 75 mins to complete an More

by Lane-O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford, Dylan Krause
Jun 28, 2019 -

Heritage Ford responded

Thank you for posting. It's great to learn that you've had such positive experiences with Heritage Ford. I apologize for the lengthy wait We're very interested in looking into this. If you wouldn't mind sharing your information, please contact me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 23, 2019

Service I gave the rating I gave because I felt as though everyone working was kind. Also I felt as though I was helped with understanding all that was happen More

by G223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Heritage Ford responded

That is very nice to learn. We appreciate you sharing the details. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2019

Inspection and front brakes They were able to get me an appointment in a very timely manner and when I had to cancel the first appointment they were very courteous and promptly g More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Jun 28, 2019 -

Heritage Ford responded

Dennis, Thank you for your very nice review! It's excellent that your service visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

Repeat Customer We have purchased three Ford vehicles from this dealership. The most recent, a new Escape, was sold by Turner who made the deal run smoothly and effic More

by kmlbvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Heritage Ford responded

Thank you for your kind words about Turner! We appreciate you posting. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

I’ve had great service here I’ve been coming to Heritage for years and their team provides great service. I feel my car is really properly taken care of, and usually pretty quick More

by sbcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember the names but I’ve had all of the service representatives at different times and all are very helpful., Mike LeClerc, Shawn Clifford, Ryan Morriseau
Jun 28, 2019 -

Heritage Ford responded

It's wonderful that you've received such excellent service from our team! We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

...
94
...