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Heritage Ford

South Burlington, VT

4.9
1,837 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,837 reviews

June 01, 2024

Hands down best car buying experience I have ever had! Stephanie had lived many lives prior to this and understands how to listen and understand needs. We were going to the grocery store and 90 mins later More

by Amanda.helming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ducharme
Jun 11, 2024 -

Heritage Ford responded

Amanda, Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Stephanie to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 01, 2024

Bill LaBonte is easy to work with, and the whole car buying process was hassle free. This is the second car we've bought from him. Thanks Bill! Theresa Moss was a pleasure and efficient. Thanks Theresa More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Ford and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 29, 2024

Jake and the team really came through for me during the car buying process. It had been several years between purchases and I'm truly impressed with the open honesty I got from Jake. The willingness to go More

by wiccan60.wh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and welcome back to the Heritage Ford family! We are so glad to hear that you enjoyed working with Jake and our tam to shop for your new Ford, and that they were able to help find the perfect fit for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 28, 2024

Stephanie was informative and patient in the process. We bought two vehicles and she rocked through the whole process even when we questioned a lot of things. More

by ctrombly40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ducharme
Jun 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie to shop for your new Fords, and that overall, everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 28, 2024

This is the second vehicle Michael has sold us. We all new that it would take a long time to arrive but Michael made it seem so much shorter than the eight months it actually took.. Once a month a More

by stilllooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Jun 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your patience while your new Maverick was en route! We are pleased to hear that you enjoyed working with Michael, and that over all, taking home Ford #2 went smoothly. Thank you again for choosing Heritage Ford and safe travels!

May 27, 2024

Stephanie best Sales Person I have dealt with! Provided professional advice, easygoing, just a good person to deal with! More

by trojef991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ducharme
Jun 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 27, 2024

Charlie is fantastic no pressure nice to deal with very knowledgeable. He was very helpful. Dealership was busy but very attentive to customers and staff was very friendly More

by Was a jeep lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber was great with the paperwork
Jun 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback and welcome to the Heritage Ford Family! We are so glad to hear that you enjoyed working with Charlie to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 23, 2024

Answered all my questions clearly and honestly throughout the process of purchasing my new truck. More

by Truck VT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Charlie to shop for new truck, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 16, 2024

Noah was great to work with throughout the entire process. Always responsive and got my order in on day 1 of the order banks opening. More

by bkirchhoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
May 16, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 14, 2024

Simply a great buying experience with Bill and Heritage Ford! Bill is a true professional that takes the time to answer your questions and provide great, responsive, and professional service. More

by Erik R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Heritage Ford responded

Erik, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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