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Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,906 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,906 reviews

November 27, 2021

Prompt service, limited haggling, Celeste in the finance department was easy to work with, and recognized what needed to be done to finish the transaction. More

by Explorer driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our team to shop for your new vehicle, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 19, 2021

Excellent customer service, good problem solving during the buying process. Followed up on buyer concerns post purchase. More

by Jlpvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Theresa in finance , Areg Muradian
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Nov 22, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Areg and Theresa to shop for your new vehicle, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 17, 2021

We enjoyed the whole process of buying our F-150 XLT We enjoyed the whole process of buying our F-150 XLT Powerboost at Heritage Ford. Our salesperson Nathan was extremely knowledgeable and helpful all More

by metagnostic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your F-150's first scheduled maintenance visit, Until then, safe travels!

November 17, 2021

Turner Ede helped me find the vehicle that I was looking for! Spacious (enough room for two dogs and a baby on the way) at an affordable price! I would absolutely recommend working with him to anyone! More

by TaylorMRowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
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Nov 18, 2021 -

Heritage Ford responded

Taylor, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Turner to shop for your family's new Ford, and that is the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 12, 2021

Michael was my salesperson and I thought he was great. He made everything about the experience quite pleasant. In general, I consider car shopping to be horrid but was surprised that this experience was More

by dawnd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
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Nov 12, 2021 -

Heritage Ford responded

Dawn, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Michael to shop for your new Ford, and that everything went smoothly and was stress-free! We hope you enjoy your new vehicle, and we look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 02, 2021

Great salesmanship and was very helpful with helping me find a good car for me. Also was very supportive and very patient with me. More

by Faith Stearns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
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Nov 02, 2021 -

Heritage Ford responded

Faith, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Areg to shop for your new vehicle, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 31, 2021

Great place to buy a car or truck no problems very fast and efficient worked hard for me!!!!! More

by Jeromey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Heritage Ford responded

Jeromey, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Celeste and Charlie to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 30, 2021

The dealership was very nice and clean, the people were great and so nice. It was my first dealership experience and it was fantastic! More

by Faith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
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Nov 01, 2021 -

Heritage Ford responded

Faith, Thank you for taking the time to share your feedback, and for choosing Heritage Ford as the place to have your first dealership experience! We are so pleased to hear that you enjoyed working with Areg, and that he was able to make your first visit to a dealership a smooth and enjoyable one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 27, 2021

Super happy with my new Ranger and Areg was fantastic to work with. The whole process was very smooth and happy to go home the same day with a new vehicle. More

by dschmidt.vt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
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Oct 28, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Celeste, and that they made bringing home your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled scheduled maintenance visit, Until then, safe travels!

October 26, 2021

I had a great experience at Heritage Ford. From the moment I arrived, Bill was extremely helpful. He listened to my requirements and wants, and provided great information and suggestions without being More

by Shannon Ketcham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Heritage Ford responded

Shannon, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Bill and Theresa, and they were able to help you find the perfect new Ford to fit all your needs! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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