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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

December 14, 2021

The service at Heritage Ford was Great. I bought a full size Ford Bronco and couldn't be happier. Areg Muradian was my very helpful sales consultant, and Theresa Moss was the Financial Service Manager that More

by mattclear1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Dec 14, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Areg and our team to shop for your new Bronco, and that everything went smoothly for you throughout the experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 13, 2021

Turner was both timely and thorough in terms of matching what we were looking for and even exceeded expectations on initial delivery and allowed for additional assistance time as necessary soon afterwards. More

by jafojerry
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Dec 14, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Ford, and that he was able to help you find the perfect new vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 05, 2021

We needed a late model low mileage used car .We stopped at all dealers on the strip south of Burlington.With the exception of Heritage Ford; no one wanted to be bothered with my wife and l..Salesman named More

by dnischbt7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie, and that he was able to help you and your wife find the perfect vehicle to fit your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 02, 2021

My experience with Jake was awesome. There was no pressure to buy something I would have hated. Jake worked really hard to get me into something I like and something that worked for my budget. Any qu More

by Sola.sammy87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Celeste, and also that they were able to help you take home the perfect new Bronco! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 02, 2021

Working with Turner was great! We really enjoyed our experience with him and Heritage Ford. More

by ahalvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Dec 02, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 01, 2021

An amazing sales associate! He really made the experience extremely Smooth! I’ll definitely be going back in 4 years! More

by darren.r.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Dec 02, 2021 -

Heritage Ford responded

Darren, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Turner and Theresa to shop for and bring home your new vehicle and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 27, 2021

Prompt service, limited haggling, Celeste in the finance department was easy to work with, and recognized what needed to be done to finish the transaction. More

by Explorer driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our team to shop for your new vehicle, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 19, 2021

Excellent customer service, good problem solving during the buying process. Followed up on buyer concerns post purchase. More

by Jlpvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Theresa in finance , Areg Muradian
Nov 22, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Areg and Theresa to shop for your new vehicle, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 17, 2021

We enjoyed the whole process of buying our F-150 XLT We enjoyed the whole process of buying our F-150 XLT Powerboost at Heritage Ford. Our salesperson Nathan was extremely knowledgeable and helpful all More

by metagnostic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your F-150's first scheduled maintenance visit, Until then, safe travels!

November 17, 2021

Turner Ede helped me find the vehicle that I was looking for! Spacious (enough room for two dogs and a baby on the way) at an affordable price! I would absolutely recommend working with him to anyone! More

by TaylorMRowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Nov 18, 2021 -

Heritage Ford responded

Taylor, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Turner to shop for your family's new Ford, and that is the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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