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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

January 13, 2022

This has been my 3rd vehicle I have purchased from Heritage. The whole process start to finish was easy and painless. I would highly recommend Heritage to friends and family. More

by adamsryc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Jan 14, 2022 -

Heritage Ford responded

Adam, Thank you for taking the time to share your feedback - We are pleased to hear that you have continued to enjoy working with our team to shop for your vehicles, and that finding your newest was a smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 11, 2022

Jake called us back when a Maverick became available, just like he promised. Totally pleasant experience all the way around. More

by me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Maverick and that he and Theresa made bringing it home a smooth experience for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 11, 2022

Very good experience every time, service people are always helpful. When at Ford service I know job will get done right. Thank you More

by Suad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford, Jerit Barton
Jan 12, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with our service team to keep your Ford in peak condition, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 10, 2022

Friendly, low pressure service from start to finish. Every person I spoke to was helpful and professional. Michael’s communication was great throughout the process, and he’s just a genuinely nice guy. I More

by JamieVT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Jan 11, 2022 -

Heritage Ford responded

Jamie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 10, 2022

Heritage Ford impresses me every time I stop in to look for a new or used car. This last time Areg a Sales specialist took care of us, he made every step of the process of buying a car easy and enjoyable. More

by Subiegurl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Jan 11, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with our team when searching for a new vehicle, and that Areg was able to help you take home the perfect one to fit your needs! We look forward to seeing you in the service department when it's time for your new Subaru's first scheduled maintenance visit, Until then, safe travels!

January 07, 2022

My experience with everyone I dealt with at Heritage was great. They provided me with a great shopping experience. Jason and Bill in sales were excellent and Theresa in the office was friendly and very pro More

by Mark92455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Maes
Jan 07, 2022 -

Mark92455 responded

Great dealership

Jan 07, 2022 -

Heritage Ford responded

Mark, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 07, 2022

This is our third lease with our salesperson Charlie Moriarity and he's always been very helpful, fair and good to deal with. Overall sales experience very good More

by douglas.allen
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Heritage Ford responded

Douglas, Thank you for taking the time to share your feedback - We are pleased to hear that you once again enjoyed working with Charlie to shop for a new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 06, 2022

Dylan was great to work with. He is has a great personality and is easy to talk with. He was very helpful and I would highly recommend working with him. More

by mafwilliams1
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Jan 06, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Dylan to shop for your new Ford, and that he was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 04, 2022

Rich showed great interest in putting me in to a used pick up truck, from the moment I went online looking, 2 of the vehicles I was interested in were in transit to Heritage, I found a good pick up truck More

by sunsween
Recommend Dealer
Yes
Employees Worked With
Rich Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rich while shopping for your new truck! Please feel free to let us know if you have any other automotive needs; we will be happy to help, Until then, Safe travels!

January 04, 2022

I began my journey inquiring about a lease. The gentleman that replied to my email, Rich Bettinger with Heritage Ford, took some time to answer some questions. He also asked some to better aid my inquiry. H More

by debradrury56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Maes
Jan 04, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our staff, and that they were able to make shopping for your new Ford a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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