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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

February 02, 2022

The service is top notch. Friendly, patient and a great willingness to serve the customer! More

by 641
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Graham
Feb 02, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with our team to keep your Ford in peak condition, and that your recent visit went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 25, 2022

I had a great experience. I leased my Escape then decided to buy when the lease ended. Everyone was great throughout the entire process. More

by hlabonte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to make your lease buyout experience a smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 23, 2022

Thank you Areg for the professional way you represented Ford Sales as my appointed rep during my Ford purchase this time around. I was drinking coffee while you and the team were doing all the important More

by timvetters69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian, Cole Gianotti
Jan 24, 2022 -

Heritage Ford responded

Tim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 22, 2022

I Lov my Ford Escape 2022 and will continue to be a last loyal customer 🥰🚙💙🥳😎👍🚎 More

by Pidgmt72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LeClerc, Gary Graham, Shawn Clifford, Turner Ede, Jerit Barton
Jan 24, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 21, 2022

Great experience. Highly recommend!!! 6th vehicle from Great experience. Highly recommend!!! 6th vehicle from them and always A++, will keep coming back. More

by Mstan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Jan 21, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on Ford number six! We are pleased to hear that you have continued to enjoy working with our team over the years, and that they were able to make choosing your newest vehicle a smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 20, 2022

My experience at Heritage Ford was great. I went to them at the end of October and ordered my new Escape. My salesman, Nathan Wardwell, was very helpful and knowledgeable. He kept me updated during the time More

by Beanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! Please feel free to let us know if you have any questions about your new vehicle in the future. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

January 15, 2022

With Covid they did the best they could. Missed the test drive and sales pitch for more add-ons. I love a good sales pitch! Truth be told, I had Covid when the car arrived at the dealership. More

by stilllooney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Jan 17, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Michael and Celeste to shop for your new Ford. We wish you a speedy recovery, and look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 14, 2022

Doing business with Heritage Ford was a very good experience. Everything was handled quickly and smoothly. Everything was explained to us crystal clear. I highly recommend doing business with them. More

by customss74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa, and that they were able to make shopping for and bringing home your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 13, 2022

Great experience buying my 2021 Ranger! I worked with Jake, as well as Celeste in financing. The truck has more than met my expectations, and I would definitely recommend Heritage. More

by tdg
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Gianotti
Jan 14, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Celeste to shop for your new Ranger, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ranger!

January 13, 2022

Working with Areg was a pleasure! It was a long process of trying to identify the car I wanted, and Areg was attentive putting customer service at the forefront. When the time came to purchase my car, the More

by Rachelboyle512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Jan 14, 2022 -

Heritage Ford responded

Rachel, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Areg and our team, and that they were able to make sure that bringing home your new Ford went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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