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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

February 21, 2022

Easy transaction. Great to work with Dylan and Tina. Ordered car online so was a very easy process once it arrived. More

by LISSDUBIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Feb 22, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Dylan and our team to shop for your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 17, 2022

I ordered two trucks from Areg for my landscaping company, we picked one up, the other is still on the way. Areg is a straight shooter, he got me everything I wanted and not once tried to get me some More

by Connor P
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Feb 17, 2022 -

Heritage Ford responded

Connor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg, and that he was able to help find your perfect new work truck, and make sure everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 17, 2022

Fantastic customer service! I want to thank my salesman Nathan for a great experience! The process was quick and easy he listened to my price ranges and got me into the perfect More

by Connor.j.mello22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Heritage Ford responded

Connor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan, and that he was able to help find the perfect truck for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 16, 2022

I had a wonderful experience and drove a way with an amazing car. Thank you More

by njbister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa, and that they were able to help you find the perfect new Ford! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 13, 2022

Jake Dwinell (salesperson) and Theresa Moss (financial person) were both amazing to work with! They were knowledgeable and fair. More

by Ames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Heritage Ford responded

Ames, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for and bring home your new Ford, and that they were able to make sure everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 11, 2022

Areg was very pleasant to work with. He answered all my questions and made the buying experience quick easy and very friendly. I will be recommending him to anyone I know in the market for a new vehicle. T More

by O.hasmik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian, Cole Gianotti
Feb 14, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 07, 2022

Mike is amazing, had a small miscommunication but he made it right! Our 95 Ford camper is working great now! Thanks buddy! More

by Michelle T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc
Feb 07, 2022 -

Heritage Ford responded

Michelle, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Mike and that he was able to resolve the miscommunications regarding your camper, and that it's ready for action in the spring! Safe travels!

February 03, 2022

Our 2nd lease with Bill and as the first time around he was very helpful and listened to our concerns and made it possible for us to drive away in our new F-150. We highly recommend Heritage Ford and Bill More

by jimrvman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback and for your kind words for Bill! We are so glad to hear that you enjoyed working with him once again to shop for your new F-150, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your new truck's first scheduled maintenance visit, Until then, safe travels!

February 03, 2022

The salesperson that we dealt with was very professional and friendly. He wasn’t pushy in any way and helped us obtain the vehicle we wanted at the price we were looking for along with finding financing fo More

by dbombay62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for and bring home your new Ford, and that they were able to help you find the perfect vehicle for your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 02, 2022

Really so blown away by Bill and the Heritage Ford team. Both Bill and the business manager we worked with Abbey, were so accommodating to some of our complicated circumstances and were just so willing to w More

by thecliffords
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Abby to shop for and bring home your new Ford, and they were able to make sure that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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