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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

March 16, 2022

Given the ongoing chip shortage, this was a challenging time to shop for a new car. I emailed all of my local dealers. Heritage Ford had the most responsive and helpful online sales experience. Cole provid More

by Pete
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Gianotti
Mar 17, 2022 -

Heritage Ford responded

Pete, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Cole and Bill to shop for your new Ford, and that they were able to help navigate the process and find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2022

We have purchased two vehicles there in just six months, Charlie in sales, Celeste in finance are so good to work with and the service department is excellent. More

by lawton.jr9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Charlie and Celeste for your family's new vehicles, and that they were able to make sure everything went smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 14, 2022

Areg was awesome to work with and he was able to get me out of an old car and into a brand new lease for a really good price! Took his time and was more than happy to answer all my questions and go over al More

by Hannah M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Mar 15, 2022 -

Heritage Ford responded

Hannah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2022

Bill and Theresa provided us with an exceptional personalized customer service experience. We traveled from out of state for our purchase and they went above and beyond to facilitate our sales trans More

by NextGen Construction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that Bill and Theresa were able to make sure that your trip to Vermont to pick up your new truck went smoothly! While we understand that we won't see you for your regular maintenance visits, please feel free to let us know if you need anything or have any questions about your truck in the future, Safe travels and enjoy your new truck!

March 07, 2022

He was genuinely knowledgeable about the product and was wonderful to work with! My son actually said I think I want to become a car salesman after our encounter!! High praise from a 16 year old! More

by Jkhasenecz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you and your son enjoyed working with Bill to shop for your new Ford, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 05, 2022

The service provided by the Heritage Ford technicians is top notch- I was very pleased with the service I received. The team is always friendly and knowledgeable and my service is always done right the firs More

by Jenrsavage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc
Mar 07, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with our team and that your visit to our service went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 28, 2022

This is at least the fourth vehicle my wife and I have bought from Bill, because he makes buying a car fun and easy. Best sales guy ever! More

by luke.roberge
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Heritage Ford responded

Luke, Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with Bill to shop for your vehicles, and that he was able to make choosing your newest one an enjoyable and smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 27, 2022

Excellent service! Definitely will go the extra mile if you need it. They stayed late to accommodate our busy lifestyle. More

by Cmladue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

I had a very good experience and drove a way with an amazing suv thank you More

by Bwheelock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie, and that he was able to help you find the perfect vehicle for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 22, 2022

Easy transaction and very good customer service. Areg and Theresa were great to work with and I recommend their team. More

by giulesr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Feb 23, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Theresa to shop for and bring home your new Ford, and that they made sure everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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