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Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,852 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,852 reviews

September 12, 2024

Always professional and courteous. Good communication during the waiting process after placing a factory order More

by mansfieldfenceguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Bill,and that shopping for newest Ford was no exception! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 06, 2024

Michale is a great sale man! He is very nice and helpful. Would work with him again if I like different in a few years More

by Thao Vo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
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Sep 12, 2024 -

Heritage Ford responded

Thao, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 06, 2024

We have been customers for over 40 years because of the good service and great product More

by Gkvt57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with our team, and that shopping for your newest Ford with Bill was no exception. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 06, 2024

Bill was friendly, responsive and knowledable. He was very helpful in explaining all the new features. More

by gerald.stockman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Heritage Ford responded

Gerald, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150 Lightning, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2024

they were polite and very helpful andwered every question I had would go back and buy another vehicle More

by rckybbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
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Aug 30, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Celeste to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2024

Nathan, Zack, Celeste and the team at Ford were excellent! Nathan was very responsive to correspondence leading up to our trade in for a new lease. The dealership was clean and professionally org More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Heritage Ford responded

Jason, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Ford, and that they were able to make the transition from your lease a smooth one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 23, 2024

Jake was awesome to deal with and made the process super easy and convenient. Highly recommend asking for Jake. More

by Vtroadworks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 19, 2024

We have worked with them in the past. Very professional and knowledgeable people. Turner Ede has sold us at least 3 vehicles. Very knowledable and makes sure your 100 percent satisfied. More

by Atpatters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
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Aug 20, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you have continued to enjoy working with Turner, and that he was once again able to make shopping for a new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 06, 2024

Super friendly and helped me so much with buying my first “adult” car! Would definitely recommend. More

by emilymhuff99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Heritage Ford responded

Emily, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 03, 2024

Lots of great options for new vehicles to choose from. The sales staff was great to work with and no pressure More

by rclarkctc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
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Aug 05, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and our team to shop for your new Ford, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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