Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership
View Awards

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,902 reviews

April 28, 2022

Honestly, this was the best experience I’ve ever had buying a car. I got the car I wanted and the deal I wanted. Everyone was helpful and pleasant to work with. Shout out to Michael Stock for being the More

by Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Gianotti, Michael Stock
Report | Print
Apr 28, 2022 -

Heritage Ford responded

Nelson, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Michael and our team, and that they were able to help find the perfect new Ford for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 28, 2022

Had a very pleasant experience at Heritage Ford while purchasing our new Bronco Sport. Everyone there was very nice and accommodating with my husband's and my work schedules. I would recommend this deale More

by stomberg5
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Bronco Sport, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 23, 2022

This was my first ford dealership purchase. And the best dealership hospitality I’ve ever experienced ! The people were extremely friendly, kind and willing to help me out ! You can rest assure More

by barrybenson802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Graham
Report | Print
Apr 25, 2022 -

Heritage Ford responded

Barry, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice to shop for your first new Ford! We are pleased to hear that you enjoyed working with Bill and our team, and that they were able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 23, 2022

Our sales rep, Nathan Wardwell, and finance rep, Theresa Moss, were fantastic. Kind, honest, genuine. I'm sure many others were working behind the scenes to make picking up our new Bronco a pleasant experi More

by Becky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Heritage Ford responded

Becky, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Nathan and Theresa to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your Bronco's first scheduled maintenance visit, Until then, safe travels!

April 22, 2022

Professional service and very accommodating financial department, Willing to do anything to get you in a vehicle More

by Worldwidemikebean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, Jake and Theresa to shop for and bring home your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 21, 2022

Jake was great to work with and handled the delays with my Bronco with the utmost professionalism. He is a great communicator and has a lot of integrity. I highly recommend Jake as your go to guy at Herita More

by Chris W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake, and that he was able to make sure that the process of taking home your new Bronco went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 20, 2022

Bill Labonte did a great job helping me to get my dream car! He has great communication skills and is very easy to work with. More

by Eisenberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on bringing home your dream car! We are pleased to hear that you enjoyed working with Bill and our team to shop for your new vehicle, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 20, 2022

Bill and his team at Heritage were super low pressure and very easy to work with! I appreciated their willingness to work with us and get us out the door in a very reasonable amount of time!!! Thanks again! More

by Ross
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2022 -

Heritage Ford responded

Ross, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team, and that they were able to make choosing your new Ford a smooth and stress-free experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 19, 2022

I had a great experience buying my brand new Ford Maverick! The car is beautiful and the experience was easy, thanks to Bill. He showed me everything in detail, and continues to answer my questions a More

by isabellegulick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2022 -

Heritage Ford responded

Isabelle, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Maverick, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

April 19, 2022

Heritage Ford is a great place to do business. With Jake in sales and Celeste in finance they pack a real 1 - 2 knock out punch. Thanks Jake and Celeste, "all the best" Larry C. More

by Larry C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2022 -

Heritage Ford responded

Larry, Thank you for taking the time to share your feedback, and for your kind words for Jake and Celeste! We are so glad to hear that you enjoyed working with them to find and take home your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

1
...
57
58
59
...
191