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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

May 17, 2022

Very attentive interaction with salesman and finance department. Never felt pressured and nothing hidden. They made it very easy. More

by Aidanrowan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Heritage Ford responded

Aidan, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Nathan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 13, 2022

Areg was incredibly helpful, went out of his way to make sure I was fully informed. More

by Jasonmaulucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
May 16, 2022 -

Heritage Ford responded

Jason, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Areg to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 10, 2022

I showed up at the last minute, literally an hour before closing, to purchase a new (to me) F150 Lariat and shortly after closing I was en-route back to NY with zero regrets. Jake and Celeste did anything a More

by knorwood8709
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jake and Celeste to take home your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit (and when it's time for Ford number 12!), Until then, safe travels!

May 09, 2022

The whole process was timely and seamless. I would definitely recommend this dealership to others. More

by fritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for you first scheduled maintenance visit, Until then, safe travels!

May 09, 2022

Painless process. The negotiations were lively but fair. Nathan Wardwell worked hard to make the deal work for us. Finance found the best option to save us money. More

by Sout524
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2022

Working with Bill LaBonte was a pleasure. I purchased a Transit Connect for my business and he was very knowledgeable when it came to commercial vehicles. Friendly and professional. He unders More

by RCT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford as your dealership of choice to shop for your first commercial vehicle! We are pleased to hear that you enjoyed working with Bill and our team, and that they were able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your new Transit's first scheduled maintenance visit, Until then, safe travels!

May 06, 2022

Excellent dealership. Top notch service and thoroughly enjoyable experience purchasing/leasing a vehicle. Recommend them to friends and family in the area. Bill has man More

by robert.wilson85@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Ford responded

Robert, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are pleased to hear that you have enjoyed working with Bill, and that he and our team were able to make sure that taking home your newest Ford went smoothly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 04, 2022

I recently purchased a new Bronco Sport at Heritage Ford . It was a pleasant and easy transaction. Both Bill and Celeste were professional through the whole process . It was also nice knowing they weren't m More

by SFalzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for and bring home your new Bronco Sport, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 04, 2022

I recently purchased my first new vehicle and Bill was incredibly helpful throughout the whole process. He was able to answer all of my questions and guide me throughout. I felt well taken care of and at More

by patmulligan802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Ford responded

Patricia, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice to shop for your first new Ford! We are pleased to hear that you enjoyed working with Bill and our team, and that they were able to help you navigate all the available options to find the perfect new vehicle for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 04, 2022

I enjoyed working with Turner to purchase my lease. He was friendly, knowledgable, and easy to work with. More

by Lydia Reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
May 10, 2022 -

Heritage Ford responded

Lydia, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Turner to lease your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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