Back

Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,902 reviews

June 18, 2022

I bought a a 2018 vehicle and hated to trade it. I said I didn’t want to down grade. They sold me a sport model which was in fact a lower model then my limited. I let my salesperson know I wasn’t More

by Cmac_1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Jun 20, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Turner and our staff, and that they were able to help find you the perfect upgrade, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 18, 2022

The experience of buying a vehicle at Heritage Ford was smooth and easy going. Jake Dwinell made the process quick and pain free. He is respectful, honest, and genuine. Heritage Ford has earned a long t More

by kylewpickering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Heritage Ford responded

Kyle, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jake to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 16, 2022

Friendly inviting staff who followed through on what they said they would do and made my wife and I super comfortable with our car purchases. More

by Justintuttlemartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Jun 20, 2022 -

Heritage Ford responded

Justin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for your family's new Fords, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 14, 2022

Really liked Mike Stock as my salesman. He went way above and beyond to help me get a new Ford ranger! More

by mspain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Jun 20, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 14, 2022

Great customer service. Everything went smoothly, from test driving the car, to negotiating the price, loan rate and financing. I would highly recommend this dealership. More

by annavbergman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Jun 20, 2022 -

Heritage Ford responded

Anna, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team, and that they were able to make taking home your new Ford a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 13, 2022

Great sales team and great service Charlie took a consultative approach to help me find the right vehicle, and we’re very happy with our new F-150! More

by jwatson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie, and that he was able to help you navigate all the available options to find the perfect new F-150 for you! We look forward to seeing you in the the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 07, 2022

Knowledgable, professional, helpful. Found me exactly what I need within my timeframe. I love my Escape! More

by libbydwinell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Heritage Ford responded

Libby, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for your new Escape and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 24, 2022

I purchased a truck from a salesman named Areg. He was very helpful and very friendly and i was able to make that purchase same day. The dealership was fast at filling out my paperwork and getting More

by jaren987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
May 24, 2022 -

Heritage Ford responded

Jaren, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Areg and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 20, 2022

Areg was amazing! He never got annoyed when I bugged him about the status of my Bronco delivery :) Great communication, never felt pressured and the whole team seemed More

by simonemetzger212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
May 23, 2022 -

Heritage Ford responded

Simone, Thank you for taking the time to share your feedback, and for your kind words for Areg! We are so pleased to hear that you enjoyed working with him and our team to shop for your new Bronco, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2022

Bill was very knowledgeable as well as personable. All around he was great to work with. Thank you Bill. More

by na7edolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

...
55
...