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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

August 20, 2022

Arig was very helpful and knowledgeable. He went out of his way to complete the sale as quickly as possible as we were short on time. A painless and pleasant experience! More

by Lindam61vt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Aug 22, 2022 -

Heritage Ford responded

Linda, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and our team, and that they were able to make the purchase of your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 18, 2022

These guys were friendly and helpful. I will return in the future. Jake Dwinell was a good experience. Thank you More

by neptune98
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake to shop for your new Ford and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 16, 2022

Engaging, friendly, and informative salesperson Nathan and finance person. Low pressure and hard working. Highly recommend dealing with Heritage. Will buy more vehicles there! More

by hicks12962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 14, 2022

Very happy with my new truck! Charlie worked hard for us! We have bought our last few cars from Charlie and highly recommend him!! More

by Mike62786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice. We are so glad to hear hear that you have enjoyed working with Charlie, and that your recent shopping experience went smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 13, 2022

Bought two cars from Jake. Ordered one and bought the other off the lot. It was easy to work with Jake and Heritage - they managed my expectations, communicated well and did More

by mmdunne4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new vehicles, and that he was able to make sure everything went smoothly for you in taking home each one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance appointments, Until then, safe travels!

August 11, 2022

Friendly, easy to work with. Saved me money My salesman was very attractive as well. More

by seanbeloin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Aug 12, 2022 -

Heritage Ford responded

Sean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 07, 2022

Buying a vehicle can be stressful but Mr. LaBonte and Mrs. Moss made it extremely easy. They explained everything, were very transparent and didn't try to tack on any extras that I did not ne More

by Ryan Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Heritage Ford responded

Ryan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Truck, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 05, 2022

Second car we have purchased from Bill. He is very knowledgable and takes the time to listen to your needs. The whole transaction was smooth! Thank you, Bill! More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Heritage Ford responded

Joy, Thank you for taking the time to share your feedback - We are so glad to hear that you once again enjoyed working with Bill to shop for your new vehicle, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 04, 2022

Good information given and thorough in answering questions by all staff with whom we interacted More

by woessner51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Aug 05, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and our team to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 02, 2022

Heritage Ford is amazing! !!!! They go above and beyond to help you I would absolutely recommend them More

by armymommy72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Jake and Celeste to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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