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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

September 02, 2022

I started my search by stopping in at all the dealerships along Shelburne Rd. I had no brand loyalty, and just needed to buy something that would work for one of our employees. My search stopped with Charl More

by TwinPinesVT.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and welcome to the Heritage Ford family! We are so glad to hear that you enjoyed working with Charlie, and that together you were able to find the vehicles that are the perfect fit for your business' needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 31, 2022

Our company has purchased two new Ford Trucks from Heritage. For both purchases they were smooth and positive experiences. Clear information, no surprises and nice people on top of it all. Other de More

by APM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Bill and our team for all of your fleet vehicle needs, and that he was able to make sure that your recent purchases went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visits, Until then, safe travels!

August 31, 2022

As I was in the search of finding exactly what I wanted I came across my car online at Heritage Ford. I inquired and that night, Bill LaBonte had my name on the vehicle. I waited two months for this vehicle More

by aprilgokey8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Heritage Ford responded

April, Thank you for taking the time share your feedback - We are so glad to hear that you enjoyed working with Bill, Theresa and our team, and that they were able to make taking home your new Ford a smooth and stress-free experience! While we understand we may not see you for your regular maintenance visits, please feel free to let us know if you have any questions about your vehicle, Safe travels!

August 29, 2022

Turner and Theresa were awesome to work with. They were friendly and worked hard on getting me the reliable vehicle I needed for my family. I would totally recommend them and heritage ford on get More

by Cody DeMars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss, Turner Ede
Aug 30, 2022 -

Heritage Ford responded

Cody, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for and take home your new Ford, and that they were able to help find the perfect fit for your family! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 26, 2022

Would recommend this dealership great people to work with sealed the deal in less the 1 hour. Thanks More

by MIKE.HOLMES89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our sales team, and that they were able to make taking home your new Ford a smooth and stress-free experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2022

Great experience buying and selling a car at Heritage Ford. The purchase was fast and super easy. I enjoyed the overall experience and would definitely recommend. More

by JARAD.ROACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Heritage Ford responded

Jarad, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 23, 2022

Jake and Theresa were just awsome to work with went above and beyond and we're very easy to work with. They got me in and out in a timely manor and I love my new car! They both truly went above and beyond More

by Mikegover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 23, 2022

We had a great experience with Jake and Theresa. It was a pleasure doing business with them. More

by wtummons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 22, 2022

Dealership was super helpful and easy to work with through the whole ordering and purchasing process. More

by Toomis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Aug 22, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and our team, and that they were able to make taking home your new Ford a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 21, 2022

I ordered a Ford Transit Van and worked with Nathan and Zack. I felt well supported in talking through our needs and the features on the vehicle. They helped us get the right build for our needs. We More

by mmval19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team, and that they were able to make sure the purchase of your new Transit went smoothly, despite the supply chain delays. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Transit!

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