Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Ford
South Burlington, VT
1,837 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,837 reviews
August 25, 2024
Nathan, Zack, Celeste and the team at Ford were excellent! Nathan was very responsive to correspondence leading up to our trade in for a new lease. The dealership was clean and professionally org excellent! Nathan was very responsive to correspondence leading up to our trade in for a new lease. The dealership was clean and professionally organized. Staff were friendly and engaging. Nathan worked with me on a schedule to remove my old Berliner from my lease return a few days after our transaction. This really saved me some time. Thanks again and I look forward to working with you again in the future. More
by Jason
August 23, 2024
Jake was awesome to deal with and made the process super easy and convenient. Highly recommend asking for Jake. easy and convenient. Highly recommend asking for Jake. More
by Vtroadworks
August 19, 2024
We have worked with them in the past. Very professional and knowledgeable people. Turner Ede has sold us at least 3 vehicles. Very knowledable and makes sure your 100 percent satisfied. Very professional and knowledgeable people. Turner Ede has sold us at least 3 vehicles. Very knowledable and makes sure your 100 percent satisfied. More
by Atpatters
August 06, 2024
Super friendly and helped me so much with buying my first “adult” car! Would definitely recommend. “adult” car! Would definitely recommend. More
by emilymhuff99
August 03, 2024
Lots of great options for new vehicles to choose from. The sales staff was great to work with and no pressure The sales staff was great to work with and no pressure More
by rclarkctc
July 28, 2024
Very kind people that were able to help me get what was in my best interest in my best interest More
by jermiabigirimana
July 27, 2024
Nothing but good things to say about buying a new car through Heritage Ford. I had been a Heritage Ford customer for several years with zero complaints. In early 2023, however, I decided to try something through Heritage Ford. I had been a Heritage Ford customer for several years with zero complaints. In early 2023, however, I decided to try something new and I bought a Toyota RAV4 Prime. The car was o.k., but I really missed driving a Ford. There are so many nice standard features in the Ford vehicles that are either not available in the Toyota or are not included in the purchase price so you have to pay more. So…a year and 4 months later I decided to go back to Ford. Good decision. The staff (Bill in sales and Celeste in the finance office) were great and made the entire process a joy. Which is not an easy task when you are purchasing a big ticket item. They both gave 200% to make sure that I was happy with my new purchase and that the final cost would fall into my budget. So glad I went back to Ford! More
by CathyW
July 24, 2024
Dealing with Heritage Ford was a smooth and relaxing experience. They were very helpful every step of the way. experience. They were very helpful every step of the way. More
by Alex Matthews
July 23, 2024
Went out of their way above and beyond to help me out. Very welcoming/accomodating! Very welcoming/accomodating! More
by kyleboudreau90
July 23, 2024
We had a great experience at Heritage Ford. Our sales guy, Jake was amazing. He went out of way for us. Our sales guy, Jake was amazing. He went out of way for us. More
by jenbobbytravis
