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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

October 05, 2022

Everyone in sales, Charlie, Zack, Celeste, made our experience purchasing a certified used F150 a fantastic experience. Charlie is so knowledgeable and helpful from decision making through sale throug More

by Nadg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with them to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 02, 2022

Bill LaBonte helped me find the perfect car and the whole team was helpful and easy to work with. More

by hlabonte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 29, 2022

Jake was exceptional! He made the process of ordering and picking up my new Maverick as smooth and easy as possible. His communication skills in particular were helpful as More

by Wayn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Heritage Ford responded

Wayn, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for and bring home your new truck, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 27, 2022

The team at Heritage Ford made the process of ordering, delivering, and financing my new Ford Maverick a breeze. They were attentive and friendly throughout the process, and provided me with all the inform More

by will.paquette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Sep 27, 2022 -

Heritage Ford responded

Will, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with our team to shop for and bring home your new Maverick, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 26, 2022

We have purchased or leased a number of vehicles at Heritage because of the great service we always receive there! No pressure or crazy sales tactics. Bill LaBonte was a pleasure to work with. He is pr More

by T Flynn
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are so glad to hear that you enjoyed working with Bill to shop for your newest vehicle, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 19, 2022

I have been dealing with Heritage Ford for several years .Noah Adam's is one if the best sale person I have ever had . He is more than helpful. Though out my buying process he was more than patient, Info More

by Kellydegrechie12
Recommend Dealer
Yes
Employees Worked With
Rich Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
Sep 19, 2022 -

Heritage Ford responded

Kelly, Thank you for taking the time to share your feedback, and for your kind words for Noah! We are so glad to hear that you enjoyed working with him to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 16, 2022

This was my first new vehicle purchase. The transaction was friendly, courteous and smooth! I always felt comfortable and was not at all pressured in any way. I would recommend working with More

by electruk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to her that you enjoyed working with Bill and Celeste to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 11, 2022

Bill worked with us to lease Escape. He stayed late to take us through the paperwork and match us to the perfect care for us. There was no pressure it was like dealing with a friend. More

by Jean and Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Heritage Ford responded

Jean and Pete, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Celeste, and that they were able to both help you find the perfect Ford to fit your needs, and make the purchase experience a smooth one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Escape!

September 08, 2022

A very nice experience with very little pressure. Everyone was friendly and very outgoing. Definitely would recommend my friends too visit Heritage Ford More

by Bryancrosd1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Heritage Ford responded

Bryan, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Charlie and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 03, 2022

I had to turn in my truck and I was worried I would have too much negative equity on it. Turner was able to find me a deal that took care of ALL the negative equity on the turn in, and I was able to lease More

by mattyhall82
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Sep 06, 2022 -

Heritage Ford responded

Matt, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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