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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

October 24, 2022

Areg is a tremendous asset to Heritage as a sales person. He informed me of vehicles coming into Heritage over several months. He handled our trade in and sale in a professional and positive manner. I wou More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Oct 24, 2022 -

Heritage Ford responded

Mary, Thank you for taking the time to share your feedback, and for your kind words for Areg! We are so glad to hear that you enjoyed working with him to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 20, 2022

I was helped out by Bill L at the dealership. He is a friendly guy and a straight shooter when it comes to presenting the terms of your purchase - no smoke and mirrors! He has a solid understandi More

by pabstEXOTIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for Bill and Celeste! We are so glad to hear that you enjoyed working with them to shop for your new vehicle, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 19, 2022

Jake,Theresa and Marc were fantastic to deal with. There was no sales pressure to buy a vehicle. They were great through out the buying and financing process. All three of them answered any questions More

by Mare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with them, and that the process of choosing and taking home your new vehicle went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

October 18, 2022

Everyone was friendly and helpful! Theresa Moss made the transaction enjoyable. She made me feel less stressful. More

by Carm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team - We are so glad to hear that you enjoyed working with Theresa, and that she was able to make the paperwork process of taking home your new Ford a smooth and stress-free experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 17, 2022

This is our 8th vehicle from Heritage, 4 Toyotas followed by 4 F-150's. The loyalty in our relationship is mutual and I feel as if concerns are theirs. More

by Stevr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Graham, Areg Muradian, Cole Gianotti
Oct 18, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for counting on the H-Team for your automotive needs over the years! We are so glad to that you enjoyed working with our staff once again to shop for your newest truck, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 15, 2022

Areg did a wonderful job getting me into my Ford escape. He communicated very well, was very kind and always helpful throughout the process. Thank you Areg! More

by Kate L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Oct 17, 2022 -

Heritage Ford responded

Kate, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Escape, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for you first scheduled maintenance visit, Until then, safe travels!

October 13, 2022

Noah was fantastic through the whole car buying process. He is knowledgeable, personable, and isn’t a high pressure salesman. Always offering help and making himself available throughout the process. He eve More

by Petedaly2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Oct 14, 2022 -

Heritage Ford responded

Pete, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new ride!

October 13, 2022

Theresa Moss, from finance, made my lease buyout such a simple process. She explained everything thoroughly in an incredibly easy to understand manner. She was very professional, friendly, funny and down t More

by 802krj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for Theresa! We are so glad to hear that she was able to make the lease buyout process a smooth and enjoyable experience for you, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 13, 2022

Bill was very friendly and helpful. He had knowledge of the Certified trucks that were in the lot and was able quickly direct me to a vehicle that had features that I was looking for. More

by A.L.L.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that he was able to help navigate all the available options to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 06, 2022

great. service. great sales staff. and. great to work with. well worth checking them out and you will see for yourself More

by jsw3026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
celeste Desrosiers, Michael Stock
Oct 06, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that shopping for your new Ford went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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