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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

December 09, 2022

We loved working with Heritage Ford, excellent customer service and down to earth salespeople. Bill Labonte was very easy to work with, personable and went the extra mile to explain details and elements of More

by Lindsay Turner
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Heritage Ford responded

Lindsay, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Celeste to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 06, 2022

Walked in to buy a pickup expecting to take delivery in a couple of days, drove out with the truck several hours later. From start to finish the transaction was seamless. I would buy again in the future. More

by Davekirkwood16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Dec 07, 2022 -

Heritage Ford responded

Dave, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 05, 2022

Heritage were great to work with on our recent purchase of an F150 Lightning. Straightforward pricing, no gimmicks or pressure, and genuine customer service throughout the process. My sales consultant Nath More

by rmstephenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Lightning, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 04, 2022

This dealer was great to deal with. The sales person was very knowledgeable about what he sold us. More

by Jagrrii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Dec 05, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 29, 2022

This review will be like many others, I had a great experience buying a new vehicle from Heritage Ford. I worked primarily with Nathan and Theresa, and had a very satisfying experience, but found all t More

by 125Stagecoach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Moss
Nov 30, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our staff, and that Nathan and Theresa were able to make shopping for and taking home your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 29, 2022

My experience at Heritage Ford was a great! Working with Bill and Theresa was a pleasure. They made the hassle of buying a new vehicle super enjoyable. I would highly recommend shopping at He More

by anniehow13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Heritage Ford responded

Annie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 22, 2022

I had the pleasure and privilege of working with Jake Dwinell and Theresa Moss in purchasing a certified Ford vehicle at Heritage. They are two honest, friendly, and professional people who will give you More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Heritage Ford responded

Brian, Thank you for taking the time to share your feedback, and for your kind words for Jake and Theresa! We are so glad to hear that you enjoyed working with them to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 21, 2022

Michael has been an absolute pleasure to work with. I ordered a Bronco 12 months ago and he updated me at least once a month during the long wait. He was upfront about the long wait from the beginning More

by Jcasey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Nov 22, 2022 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your patience while your new Bronco was en route! We are so glad to hear that you enjoyed working with Michael throughout the process, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

November 19, 2022

Dealer made it easy to buy out our lease. Theresa Moss really knows her stuff! Very thorough and quick! More

by JennyVT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
Nov 21, 2022 -

Heritage Ford responded

Jenny, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa to buy your lease, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 19, 2022

Very helpful and accommodating for the times we were available! The process was quick and easy! Everything was Smooth….. More

by RichRdcelia73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Heritage Ford responded

Rich, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa an our team, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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