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Heritage Ford
South Burlington, VT
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,902 reviews
December 21, 2022
Great service! Great staff! No pressure to buy! I want to give thanks to Nathan and Celeste for making my visit to Heritage Ford easy and comfortable. They are both Great staff! No pressure to buy! I want to give thanks to Nathan and Celeste for making my visit to Heritage Ford easy and comfortable. They are both professionals in their field, and of course thanks to everyone behind them that made my day at the dealership satisfying, thanks again! Mitch More
by mdmitchell
December 20, 2022
This is the 3rd car I’ve bought from Bill and the process could not have gone smoother or easier. Thank you Bill for making this painless! could not have gone smoother or easier. Thank you Bill for making this painless! More
by imurdock
December 19, 2022
I made a light inquiry with Bill about a used F-350 regular cab long bed and he consistently kept me informed about what was available and ultimately found the exact truck with plow still under warrant regular cab long bed and he consistently kept me informed about what was available and ultimately found the exact truck with plow still under warranty. I had no need to look further and he made the experience pleasurable. Thanks Bill ! More
by johnshop
Employees Worked With
December 19, 2022
We had a great experience at Heritage Ford. I was able to call and come by after work with only a few hours notice, and they were more than happy to accommodate my schedule. Jake gave me a thor I was able to call and come by after work with only a few hours notice, and they were more than happy to accommodate my schedule. Jake gave me a thorough tour of both cars available, and I didn't feel pressured or pushed into any decisions. Once I did decide to buy, the sales team was willing to negotiate and help us find a price that worked for us. Would definitely recommend this team to anyone looking for a no-pressure buying experience. More
by mmcdermott
December 19, 2022
Very helpful and accommodating and very speedy at getting you in and out of the dealership with my brand new f150. Couldn’t be happier. Thank you! you in and out of the dealership with my brand new f150. Couldn’t be happier. Thank you! More
by Jenningsk71@yahoo.com
December 19, 2022
We have bought two trucks through Areg. He is reliable, communicative and easy to work with. It’s great to have a person we can lean on when we need new trucks that can streamline the proce He is reliable, communicative and easy to work with. It’s great to have a person we can lean on when we need new trucks that can streamline the process for us. Areg has become our go to. More
by blake
December 16, 2022
We had a great experience working with Bill recently when we purchased our new Bronco Sport! Knowledgeable, friendly, world class service and no pressure at all. Thanks Bill! we purchased our new Bronco Sport! Knowledgeable, friendly, world class service and no pressure at all. Thanks Bill! More
by Gary P.
December 15, 2022
Overall a great buying experience. Staff was very helpful and did an excellent job. Definitely recommend using this dealership Staff was very helpful and did an excellent job. Definitely recommend using this dealership More
by Justinrullo82
December 15, 2022
Theresa made my lease buyout as seamless as possible! Was in and out within less than 45 minutes. Plenty of smiles and genuine personalities under that roof. Would absolutely recommend! And I wouldn't ha Was in and out within less than 45 minutes. Plenty of smiles and genuine personalities under that roof. Would absolutely recommend! And I wouldn't have been in my lease without the original help of Charlie and Abby! More
by JustBenTurner
December 12, 2022
Excellent customer service very clean Dealership And No back and forth the last truck I purchased from another Dealership 4 hours minimum worst experience ever Heritage Ford less than 1hour It took me long back and forth the last truck I purchased from another Dealership 4 hours minimum worst experience ever Heritage Ford less than 1hour It took me longer to sign Paperwork than to put the Deal Together I have referred them to many people already Thanks Again Skip Wallace More
by Ctwallace78
