Back

Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,902 reviews

March 11, 2023

Amazing experience with Bill Labonte. He followed up on an initial inquiry I had made months ago. Even though he was selling a very hot commodity (Maverick '23) he was patient with all of More

by Blenlg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Ford responded

Benjamin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Maverick, and that he was able to help navigate the process painlessly for you, and make sure you were completely comfortable with your new truck's features before taking it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2023

This is my second purchase from Heritage Ford, also my second from Turner. Both experiences had been nothing but exceptional! Turner and I grew up in the same town, so we had the small town VT connection More

by kfleury729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Mar 09, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for Turner and our team! We are so glad to hear that you enjoyed working with them, and that they were able to make shopping for your new Ford a smooth and stress free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 03, 2023

The two employees we dealt with - Nathan Wardwell and Theresa in Finance - were both very professional and helpful. Especially the salesman, Nathan: he struck us as a straight-shooter, direct and honest More

by Jim Rader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Heritage Ford responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 01, 2023

Met Turner at the door last fall and ended up ordering a Bronco Sport after he covered all the details and process. Vehicle came in last week and Turner couldn't have been more helpful getting through the More

by knappassoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Mar 02, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your patience while your new Bronco Sport was en route! We are so glad to hear that you enjoyed working with Turner and our team throughout the process and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 21, 2023

Heritage Ford was a very welcoming dealership. Nathan and Theresa were the best! They were incredibly communicative throughout our purchase process. This was our first time purchasing a new car, a More

by sethornton8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Heritage Ford responded

Seth, Thank you for taking the time to share your feedback, and congratulations on your first new vehicle! We are pleased to hear that you enjoyed working with Nathan and Theresa to shop for and take it home, and that everything went smoothly for you along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2023

Bill is exceptional. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. More

by F150-EV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150 Hybrid, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 17, 2023

Very friendly and govout of their way for the customer I recommend Heritage Ford top notch More

by ROGERCOBURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Heritage Ford responded

Roger, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 15, 2023

Noah and Heritage were very helpful and informative on what would work for our family. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
Feb 16, 2023 -

Heritage Ford responded

Mark, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Noah to shop for your new Ford, and that he was able to help find the perfect vehicle to fit your family's needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 14, 2023

Second best car-buying experience I've ever had, and they were only second because my son sold us our last car. Jake Dwinell and Theresa Moss were up front and honest - they never tried to get us to buy some More

by Ross A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Heritage Ford responded

Ross, Thank you for taking the time to share your feedback, and for your kind words for Jake, Theresa and our team! We are so pleased to hear that they made shopping for your new Ford a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

February 12, 2023

Jake Dwinell gave us an amazing deal. Stress free purchase. Mark and Theresa made the rest of the process so easy. Thank you from the bottom of our hearts! Family Medic More

by armina.medic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you and your family enjoyed working with Jake and our team to shop for your new Ford, and that everything went smoothly and was stress-free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

...
41
...