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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

March 21, 2023

The salesman Jake Dwinell was very kind, patient with our questions. He was willing to work with us on our trade inn value. Since we purchased the new vehicle through him at Heritage Ford he has answered wit More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Heritage Ford responded

Ken, Thank you for taking the time to share your feedback, and for your kind words for Jake and our team. We are so glad to hear that you enjoyed working with them to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 21, 2023

Bill was very professional and helpful. He put me at ease and made the car buying experience more pleasant. Thank you. More

by Ros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Ros responded

You certainly have my recommendation for a car dealership.

March 16, 2023

Bill and I did business 5 years ago and was a positive experience! I found the truck I wanted, called up Bill and the next day we were driving it home! Easy to work with along with his finance staff! More

by Ehlandworksvt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your business truck needs, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 15, 2023

Bill was very helpful, informative and friendly. Not pushy! Nice experience! Glad to do business with him. Thanks More

by Abc123456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Celeste to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2023

Bill was great to work with. I was looking for a truck that is tough to track down, talked with him once, and he found one for me. No follow-up needed on my end and had my vehicl More

by kendra
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Heritage Ford responded

Kendra, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that he was able to help find the exact truck you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2023

Turner worked tirelessly (for four months straight, at that) to find me the perfect Bronco. He made the buying process seamless— if you’re in the market for a new ride, I highly recommend connecting with More

by Kayleigh Ploof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Mar 16, 2023 -

Heritage Ford responded

Kayleigh, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for your new Bronco, and that they were able to help you take home your dream truck! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2023

I was nervous/intimidated to go into the dealership feeling very new to the process of financing a car. Bill and others made the process less intimidating and were very helpful. More

by Leah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Ford responded

Leah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that they were able to make the process a stress-free one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2023

Bill was AMAZING to work with! He was able to get me the truck I wanted at the price I was hoping for. He managed my expectations in terms of timeline (truck actually came in earli More

by JudyC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Ford responded

Judy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new truck, and he was able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 12, 2023

Great people to work with. Turner did great job finding the right truck for me. No pressure sales. More

by Mike B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Mar 13, 2023 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team, and that they were able to help find the perfect truck to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 11, 2023

We are so happy with our purchase and experience at Heritage Ford. Nathan in Sales and Celeste in Finance are as good as it gets. We will definitely go back the next time we are looking to purchase a More

by jjredington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Ford responded

JJ, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Celest to shop for and take home your new Ford, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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