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Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,837 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,837 reviews

September 25, 2024

I drove almost 3 hours to Heritage Ford for my current truck. Mike was great about making sure my time wasn't wasted. He's personable, friendly and helpful. I never felt pressured and all of my questions More

by chrisbrand74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
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Sep 26, 2024 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new RAM, and that your long-distance drive to bring it home was worth the trip! While we understand that we may not see you for your truck's regular scheduled maintenance, please feel free to let us know if you have any questions about it in the future, Until then, safe travels!

September 24, 2024

This is my second vehicle from Heritage, and both times it’s been a pleasure working with there team. Very professional and knowledgeable about there vehicles. More

by scott.jones1875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Heritage Ford responded

Scott, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team and that they were able to help make shopping for Ford #2 a smooth experience for you and your family! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 20, 2024

This was the fifth time I have purchased a new vehicle in my life and it was by far the most effortless "big" purchase I have made. Michael was attentive to my questions, concerns, and needs. From beginning More

by vermontsolitude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
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Sep 20, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your first new Ford! We are so glad to hear that you enjoyed working with Michael and Abby to shop for and bring it home, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 19, 2024

Great service and attention to my needs Made lease return easy and pleasant The process didn’t take all day like some other dealerships More

by Cary Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Heritage Ford responded

Cary, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to transition your lease, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 13, 2024

My wife and I had a very good experience with this dealership, our salesman Nathan Wardwell was very polite and professional. The purchase went very smooth More

by jlb.blanchard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 12, 2024

Always professional and courteous. Good communication during the waiting process after placing a factory order More

by mansfieldfenceguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Bill,and that shopping for newest Ford was no exception! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 06, 2024

Michale is a great sale man! He is very nice and helpful. Would work with him again if I like different in a few years More

by Thao Vo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
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Sep 12, 2024 -

Heritage Ford responded

Thao, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 06, 2024

We have been customers for over 40 years because of the good service and great product More

by Gkvt57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with our team, and that shopping for your newest Ford with Bill was no exception. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 06, 2024

Bill was friendly, responsive and knowledable. He was very helpful in explaining all the new features. More

by gerald.stockman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Heritage Ford responded

Gerald, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150 Lightning, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2024

they were polite and very helpful andwered every question I had would go back and buy another vehicle More

by rckybbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Celeste to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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