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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

June 01, 2023

Theresa Moss was awesome. Handled our lease buyout/purchase in no time. Smooth. GREAT CUSTOMER SERVICE More

by Carolmarold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Heritage Ford responded

Carol, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa to navigate your lease buyout, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 31, 2023

Bill Labonte was great - such an easy process from shopping online, to the test drive and purchase within just a few hours at the dealership. No BS, and an overall great experience at Heritage Ford! C More

by jhn2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to make shopping for and taking home your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 27, 2023

Turner is the best salesman we have ever dealt with. He's very easy going, no pressure and a pleasure doing business with. He goes above and beyond to satisfy his customers. Heritage Ford is a very p More

by wilkride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner Ede
May 30, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 25, 2023

My experience with Heritage Ford and with Nathan Wardwell and with Abigail Heck was extremely wonderful! They make it fun and enjoyable, can't Thank you enough, Great job :) More

by quintin.steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Heritage Ford responded

Steve, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Abby to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 22, 2023

Kim was absolutely amazing! I bought my 2023 Ford Bronco Sport with her help. She was super easy to talk to, and has followed up even after buying. She is extremely down to eart More

by Haylee Patch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Estey
May 24, 2023 -

Heritage Ford responded

Haylee, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Kim to shop for your new Bronco Sport, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 21, 2023

Turner was a really patient with me, strong communicator and I had an overall great experience with him. It was great doing bussiness and I will definitely come back! More

by Issa Abdi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
May 24, 2023 -

Heritage Ford responded

Issa, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Abby to shop for and take home your new Malibu, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for you first scheduled maintenance visit, Until then, safe travels!

May 19, 2023

Areg is extremely communicative, professional and helpful. This was a government fleet procurement, which involves some extra steps, and Areg was extremely helpful throughout. He even delivered the v More

by taustin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
May 24, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your fleet's new vehicle, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2023

Third purchase from Heritage and Bill is a very big reason. He has been consistent in everything he does. His conduct is the same every time. Genuine. More

by bnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was able to help make purchasing Ford #3 another smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2023

Michael took the time to learn about me and what I was looking for. I didn't feel like just another deal. He truly went above and beyond for me! More

by cassandra.ellison0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede, Michael Stock
May 17, 2023 -

Heritage Ford responded

Cassandra, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Ford, and that he was able to help navigate all the available options to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 16, 2023

Heritage Ford was so helpful in making a decision regarding my lease on a new Ford Escape…they were more than willing to provide honest input about different options and walked me through all of the More

by alyssaschlenter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Areg Muradian
May 17, 2023 -

Heritage Ford responded

Alyssa, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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