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Heritage Ford

South Burlington, VT

4.9
1,902 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,902 reviews

June 10, 2023

Heritage Ford made ordering a new vehicle from the factory an overall great experience. Bill Labonte guided me through the process and was very transparent throughout it all. I couldn't be happier wit More

by demetri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Heritage Ford responded

Demetri, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to special order your new Ford, and that it is everything you hoped it would be! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 09, 2023

Mike was great! He did everything he could to give me a great deal and gave me updates throughout my long wait for my new car. He was friendly and never pushy. Overa More

by ThomasM17
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Jun 20, 2023 -

Heritage Ford responded

Thomas, Thank you for taking the time to share your feedback, and your patience while your new vehicle was en route! We are so glad to hear that you enjoyed working with Michael, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 09, 2023

Bought an in demand vehicle. Online communities suggest other dealerships are tacking on huge mark-ups. Not Turner, and not Heritage. Thank you for a fair shake, and a good deal More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede, Noah Adams
Jun 20, 2023 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for your new Lightning, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 08, 2023

Kim was amazing as a salesperson at Heritage Ford and she went above and beyond to satisfy my needs and expectations when I purchased my 2022 F150 Lariat. I have never had a better salesperson when I've purc More

by Mickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Estey
Jun 09, 2023 -

Heritage Ford responded

Mickey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Kim and our team to shop for and take home your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 07, 2023

My experience with Nathan was excellent. I was shopping for an F150, and although I ultimately went a different route, my experience was excellent. I received transparent and clear financi More

by ajk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan, and that he was able to help find the perfect new Ford that fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 07, 2023

The vehicle we wanted was actually there on site! Noah was very pleasant to work with! We got to take it for a test drive by ourselves ( which we prefer) and we were told to take as long as we wanted More

by wilburkaren27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
Jun 08, 2023 -

Heritage Ford responded

Karen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 07, 2023

I wasn't planning on buying a truck when I went in, Noah greeted me at the door had great customer service and was very knowledgeable. They made me an offer on my truck I couldn't refuse and got me into a n More

by Jonenos485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Adams
Jun 08, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your new truck! We are so glad to hear that you enjoyed working with Noah, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

June 05, 2023

I recently had the pleasure of working with salesman Areg at Heritage Ford, and I cannot sing his praises enough! Areg's professionalism and expertise made my car buying experience truly exceptional. From More

by Patti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Jun 05, 2023 -

Heritage Ford responded

Patti, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg, and that he was able to help find the perfect new Ford to match your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 05, 2023

Had a really fantastic experience working with Nathan and Theresa. Would recommend them to anyone! More

by Abigail.blum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Heritage Ford responded

Abigail, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 01, 2023

Noah Adams the sales rep was super knowledgeable about the car and spent lots of time with me helping me get to know this new EV. He wasn’t rushed and was up to speed on the tech stuff More

by Mach-E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Jun 02, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Mach-E, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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