Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,887 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership
View Awards

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,888 reviews

March 11, 2025

Conner and Theresa were freindly, couteous, and worked to get me into the car I finally wanted. They made everything happen good. Even now that I have the car, Connor and Theresa still take the time to ans More

by jenos009
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and Theresa, and that they were able to help you bring home the Ford you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 10, 2025

Connor did everything he could to get me into the car I wanted. Thanks to both him and Mark, I'm so very happy with my purchase. More

by jessinvt1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Heritage Ford responded

Jess, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that they were able to help you take home the exact vehicle you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 09, 2025

After reaching out to several dealerships, it was a relief and pleasure to work with Jake and Theresa at Heritage. They were able to help me drive home in my dream car. They deliver incredible customer More

by baker.hanna.mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on taking home your dream car! We are so glad to hear that you enjoyed working with Jake and Theresa throughout the process, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 08, 2025

Would go back again. And send people there had a good experience gave them 5 stars More

by nikkitravislampman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Heritage Ford responded

Nikki, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2025

Bill has helped us with the purchase of our last four automobiles. He if very helpful at providing solutions to your needs which means more than just looking at the features of a vehicle. He is respons More

by Rich Hayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Heritage Ford responded

Rich, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Bill to shop for your vehicles over the years, and that he was able to help making shopping for Ford #4 another smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 06, 2025

Very friendly and helpful and they work as a team to get it done awesome experience! More

by njennings81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

March 06, 2025

Sales rep and manager were both professional , provided answers and information, listened to my wants and offered options. Not pushy and were friendly. More

by Vtwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste desrosiers
Report | Print
Mar 07, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 06, 2025

Jake was awesome! Super helpful to find the right F150 based on my budget and desired features. Also made the process of trading in my old truck super easy. More

by verygeneric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new F-150, and that he was able to make sure the transition process went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 26, 2025

Ryan was very helpful and responsive. He did not use any high pressure sales tactics and seemed very honest. Theresa definitely would have sold us the vehicle at much higher rate than t More

by James
Recommend Dealer
Yes
Employees Worked With
Ryan Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Ryan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 25, 2025

Just leased my second vehicle with Heritage Ford. . Excellent customer service.. Couldn't have asked for better people to do business with.. More

by ccollins6687
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Nathan and our team, and that they were able to make your leasing transition a smooth one. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

1
2
3
4
...
189