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Heritage Ford

South Burlington, VT

4.9
1,852 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,852 reviews

December 09, 2024

The staff at Heritage in particular Nathan Hardwell my salesman, Therese Moss the CFO and Zack the general manager really went out of their way to make this purchase stress free. They worked hard for us a More

by Davidbardes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 03, 2024

On a scale of 1 to 10, I would give them a 12. I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege More

by norman v
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Heritage Ford responded

Norman, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 24, 2024

Friendly, professional, no pressure, our sales representative (Olin) was patient and answered our questions, good test ride. Shout out to the sales manager (Dan) and the financial rep.for throwin More

by spider7856ski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Olin and our team to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 09, 2024

One of my best experience, buying a car highly recommend. It was very straightforward and up front. I had a very bad experience buying a car my last car And he made it so different. And he made me feel app More

by matthewlatterell87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Heritage Ford responded

Matthew, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 09, 2024

This may be duplicate as I have already written one. My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronc More

by kgissendanner-Cote
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico
Nov 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, congratulations on your new dream Bronco! We are so glad to hear that you enjoyed working with Charlie and Theresa throughout the process, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 09, 2024

Professionals who wanted to help me get in to my dream car. Everyone from Sales person Charlie Moriarty to the very knowledgeable Theresa Moss who helped us make it through that paperwork. She didn't try More

by kgissendanner-Cote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico,
Nov 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, congratulations on your new dream Bronco! We are so glad to hear that you enjoyed working with Charlie and Theresa throughout the process, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 08, 2024

Nathan was great to work with at Heritage! I knew the truck I wanted and he got the deal done in just a few hours. More

by John b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Heritage Ford responded

John, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 06, 2024

I was greeted as soon as I exited my suv in the parking lot. I had voiced what I wanted and was soon after inside the store doing some paper work. Noah Adams listened to what I wanted and made it happen. H More

by Bennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Nov 06, 2024 -

Heritage Ford responded

Bennett, Thank you for taking the time to share your feedback - We are pleased to hear that you and your family enjoyed working with Noah to shop for your new Ford, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 05, 2024

Nathan was great to work with at Heritage. He listened to exactly what I was looking for in a new truck. We looked at a few that they had on their lot, but none of them were exactly what I was More

by Calvin C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Heritage Ford responded

Calvin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for and bring home your new truck, and that they were able to help find the exact vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 05, 2024

Bill is unquestionably the man for me. I contacted him all the way from North Palm Beach FLA regarding a 2023 mustang GT We discussed terms over the phone that satisfied both of us. Unf More

by Ryanaiken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Heritage Ford responded

Ryan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to make sure the long distance didn't present any difficulties as you shopped for and brought home your new Mustang! While we know that we won't be seeing you for your regular scheduled maintenance visits, we are happy to be a resource for you with regard to any questions you may have about your new Mustang and it's care, Until then, safe travels and enjoy your new Mustang!