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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

May 15, 2023

Excellent customer service! We recently purchased a new vehicle. Charlie did an excellent job with the entire process. Always tries to meet his customers’ needs! More

by Sue Rooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Heritage Ford responded

Sue, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 14, 2023

took years for me to finally get this truck delivered with all the shortages and what not, but Bill and the heritage team once again made the process of buying at a dealership as painless as possible. t More

by dave patry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Heritage Ford responded

Dave, Thank you for taking the time to share your feedback, and for your patience while your truck was en route! We are pleased to hera that you enjoyed working with Bill and our team, and that they were able to make sure everything went as smoothly as possible. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 13, 2023

Michael was awesome and I felt like he actually cared about MY outcome and not just his own. I felt comfortable and listened to by Michael and all the employees I encountered at Heritage! Also a shout ou More

by Haley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
May 15, 2023 -

Heritage Ford responded

Haley, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Michael and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 12, 2023

We purchased a gold certified F150 from Kim, the process was very smooth, it was a pleasant buying experience. Kim has followed up with us several times since buying to see how things are. My past experien More

by kevinp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Estey
May 15, 2023 -

Heritage Ford responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Kim to shop for your new F-150, and that everything went smoothly (and continues to since you brought your truck home!) We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 10, 2023

I custom ordered a Ford Ranger and the format for ordering it was super easy to navigate, while it took a few months to come in it was exactly what I was looking for. Spent a couple solid hours doing More

by Rec4804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Areg Muradian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Areg to order your new Ranger, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ranger!

May 09, 2023

The entire purchasing process at Heritage Ford was quick, easy, and well thought out. Every time I walk in the door, Micheal is there to get me set up with the right person. Ager helped me get the right vehi More

by Micah - MVPS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Areg Muradian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
May 10, 2023 -

Heritage Ford responded

Micah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg, Michael and our team to choose the next truck to add to your fleet, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 08, 2023

Heritage Ford had a great selection of vehicles at competitive prices, and everyone that I talked with was very friendly, professional, and willing to work with me to make it all happen. More

by Nate S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stock
May 09, 2023 -

Heritage Ford responded

Nate, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 06, 2023

stopped to drop a truck off for service from work looked at the new trucks they had and found one i liked call bill and bought it. More

by salmonboyvt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford, Jerit Barton
May 08, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team, and that they were able to help coordinate a smooth surprise 'New Truck Day' for you! We look forward to seeing again in the service department when it's time for your new truck's first scheduled maintenance visit, Until then, safe travels!

May 04, 2023

I'm a very low maintenance individual, and working with the team at heritage fit my speed perfectly. They matched my energy dynamically and also they were genuine human beings with me that made a huge diff More

by jbeaulieu87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan, Theresa and our team to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 04, 2023

Zach and Celeste made the purchase of our new company truck effortless and easy. Everything was done electronically, and they arranged for delivery of the new vehicle. We would certainly use them again. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Heritage Ford responded

Tim, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Zack and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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