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Heritage Ford
South Burlington, VT
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,830 reviews
June 09, 2023
Bought an in demand vehicle. Online communities suggest other dealerships are tacking on huge mark-ups. Not Turner, and not Heritage. Thank you for a fair shake, and a good deal Online communities suggest other dealerships are tacking on huge mark-ups. Not Turner, and not Heritage. Thank you for a fair shake, and a good deal on a brand new Ford Lightning! I worked with Theresa Moss, too, for warranty and add-on sales. I really appreciated her upfront approach to what the packages would and would not do. All around a great Vermont business staffed with people who do what they say and communicate well. Turner was even kind enough to drive my new truck right out to me. Really went above and beyond. He had a wealth of knowledge to share, as well, about a rare and new vehicle. I'm really glad I had his help in getting to know my sweet new ride! More
by Chris
June 08, 2023
Kim was amazing as a salesperson at Heritage Ford and she went above and beyond to satisfy my needs and expectations when I purchased my 2022 F150 Lariat. I have never had a better salesperson when I've purc went above and beyond to satisfy my needs and expectations when I purchased my 2022 F150 Lariat. I have never had a better salesperson when I've purchased a vehicle in the past and I highly recommend Kim to everyone looking to purchase a vehicle at Heritage Ford. Thank You once again for all you've done for me and the follow up messages to make sure all is well. :) 👍👍👍👍👏👏👏👏 More
by Mickey
June 07, 2023
I wasn't planning on buying a truck when I went in, Noah greeted me at the door had great customer service and was very knowledgeable. They made me an offer on my truck I couldn't refuse and got me into a n greeted me at the door had great customer service and was very knowledgeable. They made me an offer on my truck I couldn't refuse and got me into a new truck that I wanted no hassle, fair price and Noah and heritage Ford have been great to me since. More
by Jonenos485
June 07, 2023
The vehicle we wanted was actually there on site! Noah was very pleasant to work with! We got to take it for a test drive by ourselves ( which we prefer) and we were told to take as long as we wanted Noah was very pleasant to work with! We got to take it for a test drive by ourselves ( which we prefer) and we were told to take as long as we wanted. More
by wilburkaren27
June 07, 2023
My experience with Nathan was excellent. I was shopping for an F150, and although I ultimately went a different route, my experience was excellent. I received transparent and clear financi I was shopping for an F150, and although I ultimately went a different route, my experience was excellent. I received transparent and clear financial information which allowed me to make an informed decision without the usual dealership horsing around. This went a long way in my book. More
by ajk
Employees Worked With
June 05, 2023
Had a really fantastic experience working with Nathan and Theresa. Would recommend them to anyone! Theresa. Would recommend them to anyone! More
by Abigail.blum
June 05, 2023
I recently had the pleasure of working with salesman Areg at Heritage Ford, and I cannot sing his praises enough! Areg's professionalism and expertise made my car buying experience truly exceptional. From at Heritage Ford, and I cannot sing his praises enough! Areg's professionalism and expertise made my car buying experience truly exceptional. From the moment I met Areg, his warm and friendly demeanor put me at ease. He listened attentively to my needs and preferences, and his extensive knowledge of the Ford lineup was truly impressive. Areg went above and beyond to ensure that I found the perfect vehicle, guiding me through various options and features with ease. More
by Patti
June 01, 2023
Noah Adams the sales rep was super knowledgeable about the car and spent lots of time with me helping me get to know this new EV. He wasn’t rushed and was up to speed on the tech stuff the car and spent lots of time with me helping me get to know this new EV. He wasn’t rushed and was up to speed on the tech stuff More
by Mach-E
Employees Worked With
Noah Adams
May 31, 2023
Theresa Moss was awesome. Handled our lease buyout/purchase in no time. Smooth. GREAT CUSTOMER SERVICE Handled our lease buyout/purchase in no time. Smooth. GREAT CUSTOMER SERVICE More
by Carolmarold
Employees Worked With
May 31, 2023
Bill Labonte was great - such an easy process from shopping online, to the test drive and purchase within just a few hours at the dealership. No BS, and an overall great experience at Heritage Ford! C shopping online, to the test drive and purchase within just a few hours at the dealership. No BS, and an overall great experience at Heritage Ford! Celeste DesRosiers in financing was also wonderful. More
by jhn2019
