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Heritage Ford
South Burlington, VT
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,830 reviews
July 10, 2023
Heritage was extremely easy to work with. The entire staff was friendly, and did everything they could to make our buying experience very nice. Noah was super easy to work with. Noah was very The entire staff was friendly, and did everything they could to make our buying experience very nice. Noah was super easy to work with. Noah was very knowledgeable with the vehicle and everything was ready as promised. More
by Tankwhite
Employees Worked With
Noah Adams
July 10, 2023
Everyone was a pleasure to work with. Made the buying experience easy. Noah was vary knowledgeable and great to work with. Made the buying experience easy. Noah was vary knowledgeable and great to work with. More
by smail Luke
July 10, 2023
Had a terrific experience with our purchase. Salesmen Areg and Bill, and Theresa in Finance all took very good care of us. Very happy. No snotty mark-up. Had consistent responses to emails th Salesmen Areg and Bill, and Theresa in Finance all took very good care of us. Very happy. No snotty mark-up. Had consistent responses to emails throughout the process. Looking forward to many years of happy ownership. More
by norm
July 09, 2023
Kim was great to work with and easy to talk to. I purchased a new Bronco Sport and I love it! No pressure sales and answered all of my questions. Would highly recommend Kim and Heritage Ford. I purchased a new Bronco Sport and I love it! No pressure sales and answered all of my questions. Would highly recommend Kim and Heritage Ford. More
by Tara B.
July 08, 2023
Jake was awesome. Replied to all my emails, answering any and all questions we had. Theresa was very patient and helpful, especially when we found out that we hadn't r Replied to all my emails, answering any and all questions we had. Theresa was very patient and helpful, especially when we found out that we hadn't released the freeze on my credit report. Price on the van was fair, and we were allowed to go over it as much as we needed and wanted. We were pleasantly surprised to learn that we could leave with the car the same day even though we were from neighboring New York state. Completed the entire transaction timely and left very happy. We would recommend both Jake and this dealership to anyone looking for a good car at a great price with spectacular customer service. Thanks for everything. More
by Jim N.
July 07, 2023
I kind of stumbled going up the stairs to the dealership and a salesman came to the door to meet us and I knew he was the one. He helped us decide on our purchase and worked with us on a trade-in and financ and a salesman came to the door to meet us and I knew he was the one. He helped us decide on our purchase and worked with us on a trade-in and financing. The financing specialist was very informative about all our options and we felt good about all our decisions. More
by bouffardpatricia201
July 03, 2023
Michael was great to work with. Easy to talk to and never felt pressured. He seems to genuinely enjoy his job and talking about cars. Easy to talk to and never felt pressured. He seems to genuinely enjoy his job and talking about cars. More
by Wbenton7
Employees Worked With
Michael Stock
July 03, 2023
Excellent service with an ideal vehicle for my wife. The ford is roomy and comfortable.Getting service is simplistic. Thanks The ford is roomy and comfortable.Getting service is simplistic. Thanks More
by jagargano55
Employees Worked With
July 02, 2023
It was a pleasure to work with Kim -- everything went very smoothly and there was none of the typical high-pressure stunts car dealerships often use -- everything was very clear and Kim was very accommod very smoothly and there was none of the typical high-pressure stunts car dealerships often use -- everything was very clear and Kim was very accommodating and helpful. More
by hgaravan
Employees Worked With
Kimberly Estey
July 02, 2023
After our disappointment at the Chevy dealership we stopped by Heritage Ford to look at the Mustang Mach-E's that they had on the lot. After Charlie gave us test drive in one, he had us talk with Areg stopped by Heritage Ford to look at the Mustang Mach-E's that they had on the lot. After Charlie gave us test drive in one, he had us talk with Areg who worked with us in 2021 when we got our Ford Ranger. From there we decided to buy the Mustang. We worked with Areg and Theresa for the rest of day doing financing and scheduling a pickup time. Everyone was very helpful, all working together to make our experience very positive. More
by Dee
