Heritage Ford

I dread going to car dealers, and this time was no different. However, Michael and the staff at Heritage Ford never pressured us and went above and beyond to not only make my husband and I feel comfor different. However, Michael and the staff at Heritage Ford never pressured us and went above and beyond to not only make my husband and I feel comfortable and get my payment into a range I felt comfortable with, but also told me stories about their own Bronco's and tips and tricks and kept a smile on my face even when I thought things were not going work out... Hands down I would recommend Michael and Heritage Ford. I LOVE my new Bronco! More

Turner and Theresa were great to deal with. I ordered my truck in October, 2022 and finally took delivery on 7/14 - Ford's issue, not Heritage or Turner. Streamlined process and Turner took ca I ordered my truck in October, 2022 and finally took delivery on 7/14 - Ford's issue, not Heritage or Turner. Streamlined process and Turner took care of all my questions for the 9 months we were waiting. Turner was able to push the truck through PDI and had it ready 2 days after delivery. Theresa had all the paperwork ready and just needed signatures... a lot of signatures. :-) Found a couple things with the truck that needed to be corrected, but that's on the service department, not Turner. Thank you for your help and I'm sure we will continue to do business in the future. More

Bill Labonte was very easy to work with, and he got me into the car that I wanted with very little effort on my part. into the car that I wanted with very little effort on my part. More

Charlie Moriarty was just the best! Our car was totaled and we needed a car quick. Charlie went above and beyond to get us into a car that day. Can’t say enough about the People at Heri Our car was totaled and we needed a car quick. Charlie went above and beyond to get us into a car that day. Can’t say enough about the People at Heritage. More

Nathan was professional and personable. He addressed all of our concerns without hesitation. We were able to look at the car, test drive, have our trade valued, and drive away with our new He addressed all of our concerns without hesitation. We were able to look at the car, test drive, have our trade valued, and drive away with our new (to us) Explorer in under 3 1/2 hours. It was a pretty painless experience. Thanks! More

We are very satisfy with the quality of service Noah provided to us. He is very professional, respectful and care about our satisfaction. provided to us. He is very professional, respectful and care about our satisfaction. More

Easy to work with , I was treated as a friend and very professionally at the same time. My salesman Bill LaBonte was efficient and friendly, even coming in while on vacation, which actually was concernin professionally at the same time. My salesman Bill LaBonte was efficient and friendly, even coming in while on vacation, which actually was concerning to me. He let me know exactly what was going on from the moment I first talked to him to my delivery. Ford should take care in treating great employees as treasures. Theresa Moss did my paperwork . She is a great asset to your company, efficient, knowledgeable, and answered all my questions . She recognized that I had limited time and made sure we got through everything in good time. This is my third truck that I've leased through Heritage and it was everything I would expect out of a first rate business. More

Treated us fairly, selection was good, waiting to to how the after sale treatment goes the after sale treatment goes More

I had a positive experience with Heritage Ford, salesperson Turner Edes and finance manager Theresa Moss. Turner took my order for a Maverick truck in October 2021 and kept me informed every step salesperson Turner Edes and finance manager Theresa Moss. Turner took my order for a Maverick truck in October 2021 and kept me informed every step of the way during my wait for the in-demand vehicle. When the truck arrived this month (July 2023), Turner went to bat for me with Ford Motor Company to make sure that my price protection commitment was honored - which got a bit complicated, but Turner worked hard to be sure it worked out. When I picked up the truck, he was fantastic. Heritage Finance Manager Theresa Moss was similarly good to work with. When I paid for the vehicle, she walked me through everything clearly and patiently even thought it was the end of the day on a Friday, after a busy day and a busy week. Overall, purchasing my new truck was a good experience (despite the long wait due to the popularity of the truck and supply chain issues). I love my Ford Maverick and recommend Turner, Theresa and Heritage Ford. More

Noah was wonderful, our sale was quick and easy. Great experience would buy from Noah again. Great experience would buy from Noah again. More