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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

August 22, 2023

Bill is great to work with. He took the time to make sure I had the vehicle I needed, More

by chief3tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, and that he was sable to help find the perfect new truck to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 22, 2023

Excellent team Everyone in every department exceptional Truly an experience worth the experience Thank you H Team ! More

by Stoked !
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerit Barton
Aug 23, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you have enjoyed working with them to both shop for and service your vehicles, and we look forward to seeing you again soon, Until then, safe travels!

August 21, 2023

This is my second purchase from Bill and Heritage. I’m very comfortable and at ease with him. He knows how much I love the F-150’s. Then on to finance with Theresa! She is truly the best. She is very More

by Tammi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Heritage Ford responded

Tammi, Thank you for taking the time to share your feedback, and congratulations on your newest F-150! We are so glad to hear that you have enjoyed working with Bill and Theresa, and that they were able to make shopping for truck #2 another smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 16, 2023

We felt extremely comfortable with Bill as there were no pressure tactics. Bill guided us through the process with a gentle touch that you don't see very often in the car sales business. Bill showed us th More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Heritage Ford responded

Matthew, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, Zack and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time your first scheduled maintenance visit, Until then, safe travels!

August 13, 2023

We had been looking at trucks in your lot and on other dealer's lots for a few months but weren't committed to purchasing as our truck still had a lot of life. We became intrigued with Fords due to the More

by stan.oliva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Heritage Ford responded

Stan and Yvette, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie to shop for your new Ford, and that he was able to make the process a smooth and stress-free one, while also heling find the perfect truck to fit your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 08, 2023

Great experience with Jake, Theresa and the entire Heritage team. They were communicative, helpful, and I never felt pressured at any point in the process. Very pleased with the entire process! More

by vmannering
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake, Theresa and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 05, 2023

I really love the no pressure sales approach. It’s made my last lease a breez. More

by aseigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to renew your lease, and that everything went smoothly1 We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 04, 2023

Bill labonte was outstanding and exceeded my expectations. Great customer service and made it easy! More

by Mjkalloz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Heritage Ford responded

Mark, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 02, 2023

Very patient excellent service Bill made my experience with Heritage successful and easy! Thank you Bill! More

by Nancy Coltey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Heritage Ford responded

Nancy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 31, 2023

Michael Stock was very pleasant and professional to work with. During our search for a vehicle he always kept in contact via the phone and email. He provided great customer service. Thank you! More

by joyce.desany
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Aug 01, 2023 -

Heritage Ford responded

Joyce, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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