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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

September 08, 2023

Everyone very pro and polite, made accommodations because of the situation. Nice to our dog and patient at the parts counter. It's a beautiful thing. More

by stan.oliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Heritage Ford responded

Stan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Gary and all of our parts and service team, and that your visit to our service department went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 05, 2023

I ordered a Ford Maverick hybrid in 2022. It was quite the lengthy process waiting on Ford. However, Michael and Heritage made the process as painless as possible. My order appointment took 1 More

by Jake Frederick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Sep 05, 2023 -

Heritage Ford responded

Jake, Thank you for taking the time to share your feedback, and for your patience while you waited for your new Maverick to arrive! We are so glad to hear that you enjoyed working with Michael and our team throughout the process, and that overall, everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2023

Buying my new ford bronco sport was the easiest and most delightful experience I have ever had at a car dealership. Jake was knowledgeable, personable, and helpful throughout the process. Theresa was excell More

by lpett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Dwinell, Theresa Moss
Aug 30, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team, and that they were able to help navigate all the available options, so that your new Bronco is everything you need it to be! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 29, 2023

Areg was great to work with and made the process of getting my new vehicle very smooth and easy! More

by kylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Areg Muradian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Heritage Ford responded

Kylee, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 27, 2023

Charlie was great and helped out tremendously! Theresa helped out with paperwork and then my car was off getting cleaned! Then it was all mine! Super safe and cute! More

by Sarahsafford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Ford responded

Sarah, Thank you for taking the time to share your feedback, and congratulations on your new RAV4! We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for and bring it home, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 26, 2023

Charlie and Theresa were so patient and communicative and they helped me start to finish with buying my new car. Can’t recommend them enough! Plus the are dog friendly ! More

by DeniseWatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Ford responded

Denise, Thank you for taking the time to share your feedback - We are so glad to hear that you (and your dog!) enjoyed working with Charlie and our team to shop for and bring home your new Mustang Mach-E, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2023

When I started my car shopping journey, I knew exactly what I wanted, and Michael made it happen. I appreciated his willingness to let me drive the experience at my own pace; I never felt pressured to fin More

by Heather Barrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Aug 25, 2023 -

Heritage Ford responded

Heather, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and Theresa to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2023

The process of purchasing our new Ford Maverick was smooth and easy. Bill did a great job explaining all the truck's features. More

by aljpollard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Maverick, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2023

Quick and easy. Bill really was very knowledgeable and made it very painless. Great service. More

by Justin Dorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Ford responded

Justin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, and that he was able to help navigate the available options to make sure your new Maverick was the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 25, 2023

When I came into heritage I was honestly very lost I knew what I was looking for but i didn’t know how to go for it. Michael stayed by my side and helped me from picking the car based on my needs, budget, an More

by Zakayah K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Aug 25, 2023 -

Zakayah K responded

And I did end up getting the car that I wanted thanks to this well oil machine of a team they got there at ford

Aug 25, 2023 -

Heritage Ford responded

Zakayah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new Ford, and that they were able to help navigate the process, and find the perfect vehicle to fit both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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