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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

September 29, 2023

Jake was terrific, as well as all of the Heritage team. . (and, they do work as a team:) I will go back again! More

by liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont know his name but maybe manager?? Very helpful and friendly!
Oct 02, 2023 -

Heritage Ford responded

Liz, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team, and that they were able to help make shopping for your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 27, 2023

Turner and Theresa were great to work with. Both were friendly, and easy going. Didn’t feel pressured, and didn’t have to deal with the hassle I’ve experienced at other dealerships. More

by Jesse
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Heritage Ford responded

Jesse, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 25, 2023

Noah was amazing to deal with. We were from out of state and on a very tight schedule and he worked with us every step of the way. Would highly recommend Noah and Heritage in the f More

by chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Sep 25, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice for your new Ford! We are so glad to hear that you enjoyed working with Noah, and that he was able to make sure everything went smoothly throughout the process! While we understand that we may not see you for your regular maintenance visits, please feel free to let us know if we can be of assistance in the future. Until then, safe travels and enjoy your new Ford!

September 25, 2023

Great people, great vehicles. Nothing but smiles and helpfulness here at heritage and they are still great after you purchase as well , which isn’t always the case at other dealer More

by Bssmastrenos@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally in service is amazing . Jarret also very helpful , Noah Adams
Sep 26, 2023 -

Heritage Ford responded

Robert, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and our team to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 23, 2023

Great customer services. Nathan and Abi were wonderful to work with. I appreciate their patience and accommodation. More

by Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Heritage Ford responded

Oliver, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Abby to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 23, 2023

Heritage has always made car buying an efficient and comfortable process. We have purchased our vehicles there for many years. We are from NY state, and make the trip to Burlington, Vermont because the More

by Clarasgrandaughter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with Charlie and our team and that they were once again able to help find the perfect vehicle to fit your needs and budget. We look forward to seeing you again in the future, Until then, safe travels!

September 18, 2023

Jerit was so helpful and pleasant. I came in without calling and he was able to quickly help me out with a couple of things that made my day much less stressful. I appreciate the great More

by NancyJd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerit Barton
Sep 18, 2023 -

Heritage Ford responded

Nancy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jerit and our team, and that they were able to help keep your day on track! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 16, 2023

A great experience given the price of new vehicles these days. Mike was patient and very informative and Mark was very understanding as well. Offer people good deals and they will come back; we're all jus More

by underwood12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Sep 18, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 13, 2023

Noah was a blast of fresh air to work with. He kept us updated on the entire car buying process (we placed an order for a new vehicle) and was knowledgeable and easy going yet professional thr More

by ToddM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Sep 14, 2023 -

Heritage Ford responded

Todd, Thank you for taking the time to share your feedback, and for your kind words for Noah! We are so glad to hear that you enjoyed working with him to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 12, 2023

I recently purchased a Ford Bronco from Heritage. Noah was very professional and informative through the entire process. Buying a new car should be an enjoyable experience- especially a Bronco!- an More

by Lyoncubsx3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Sep 13, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your new Bronco! We are so glad to hear that you enjoyed working with Noah, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels, and enjoy your new Bronco!

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