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Heritage Ford

South Burlington, VT

4.9
1,917 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,917 reviews

May 05, 2025

Olin made our first Lease transaction very enjoyable! He is easy to talk with, and he knows what he is selling for sure. We brought our trade-in at 11:00 and were out the door with the new vehicle by 2 More

by rherbick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Heritage Ford responded

Tom, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to lease your first new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 04, 2025

Just a great dealership. The sales and service were pleasant and very knowledgeable. They paid attention to customer needs and were very helpful. And we got the best Bronc More

by bkornicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Germain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for your new Bronco, and that they were able to find the perfect one to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

May 03, 2025

Olin and Theresa were fantastic! As a home health nurse and a mother of 3, Olin helped me find the perfect Ford explorer that would work for both my job and hauling the kiddos around More

by Eva Friend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Heritage Ford responded

Eva, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and Theresa to shop for and bring home your new Explorer, and that in the process, they were able to help find the perfect fit for both your family and work needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 01, 2025

Exceptionally professional dealership. After working with a few other dealerships that had given us a lack of confidence, everyone at Heritage was a much needed change of pace. Bill LaBo More

by connor.h.williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Heritage Ford responded

Connor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 30, 2025

Jake was awesome, gave us a lot of information and was available for any other questions even after we left the dealership. He even stayed past closing business hours to to help us. More

by theron.twitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Heritage Ford responded

Theron, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 28, 2025

Charlie is always the best even though his boss wouldn't take more off the price. He wanted to do something for me because I have been a returning customer. He grabbed my keys and gave my truck a wash. Just More

by steveorainville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Heritage Ford responded

Steve, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Charlie, and that he was able to make shopping for your newest Ford another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 24, 2025

I have purchased 2 trucks from Bill in the past month for our fleet, both times the process has been seamless. Bill even went above and beyond helping us with logistics of getting the truck to another vendor More

by epeterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for trusting Bill with your feet needs! We are so glad to hear that you enjoyed working with him, and that your purchases, as well as the upfitting process went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 24, 2025

Heritage Ford is a very professional and accommodating organization with a large inventory of vehicles. More

by Greg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Conor Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Heritage Ford responded

Greg, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor to shop for your new Ford, and that he was able to help navigate all the available options in order to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 22, 2025

My first Ford, but not my first with experience with Heritage Ford. Nate Wardwell and Celeste DesRosiers were great to work with, explained all aspects of my purchase. All personnel I had contact with w More

by cicvt2011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your first Ford! We are so glad to hear that you enjoyed working with Nathan and Celeste to shop for and bring it home, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 13, 2025

We loved working with Bill. He was welcoming, communicative, kind, and knowledgeable. Definitely would recommend working with him! Thanks Bill! More

by azpollard5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Mazda, and that he was able to make sure everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!