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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

October 09, 2023

My favorite car as a kid was a mustang, with help from Bill and Heritage’s finance team I was able to get my dream car. Bill was great explaining the process and helping me build my car. Heritage’s financ More

by Evan D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Heritage Ford responded

Evan, Thank you for taking the time to share your feedback, and congratulations on your dream car! We are so glad to hear that you enjoyed working with Bill and our team to find it, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 09, 2023

My buying experience with Nathan was outstanding. He knew all of the details of the truck, walked me through all of the paperwork, and explained my trade value very clearly. The overall process took More

by wendel1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that he was able to help find the perfect new truck to fit your needs, and that everything went smoothly along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 07, 2023

I was satisfied with the car but was unable to receive a owners manual.I would like to have this book as there are a great many toys in this car More

by hamlin_martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Heritage Ford responded

Martin, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with with Charlie to shop for your new Ford, and that everything went smoothly for you. We are equally sorry that your new vehicle was missing it's owner's manual. Please feel free to let Charlie and our team know if you have any questions about the features of your new Edge as you get acquainted with it. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 05, 2023

Michael was a pleasure to deal with. He was very communicative and helpful while striking the right balance between availability and absence. The whole ordering and purchasing process More

by luke.backus
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Oct 09, 2023 -

Heritage Ford responded

Luke, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Michael to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 04, 2023

Theresa is great. This is at least the 3rd time she has helped me and has been awesome. She is quick to respond, detailed in her information and thorough in explaini More

by joebol1414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Heritage Ford responded

Joe, Thank you for taking the time to share your feedback - We are pleased to hear that you have continued to enjoy working with Theresa and our team to shop for and bring home your new Ford, and that they were able to once again make sure everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 03, 2023

Turner was a pleasure to work with… friendly and knowledgeable. Definitely made my buying experience with Heritage Ford a great one! I will definitely recommend him to friends and family! More

by Magikpawz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 02, 2023

I was not planning on purchasing a new car. I really thought the price point would be out of range. Not only did they meet my price point, but they also provided exceptional customer service. More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback, and congratulations on your new Explorer! We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to help find the perfect new vehicle to fit both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 30, 2023

Nathan was great and helpful throughout the whole car buying process. I was very satisfied with my purchase at heritage ford. More

by jonahbassjazz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Heritage Ford responded

Jonah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 30, 2023

Grate service. great salesmen. Great experience. willing to work with you. we are very pleased More

by Deanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Deanna responded

thank you

September 29, 2023

We would highly recommend Turner Ede for sales. He went the extra mile for us! More

by Pattyclucas
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Heritage Ford responded

Patty, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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