Heritage Ford

My wife and I were looking at getting out of our lease with Honda and started looking at the Ford Fusion.. I didn't want to have to go down to the dealership and wait in the showroom and have to deal with with Honda and started looking at the Ford Fusion.. I didn't want to have to go down to the dealership and wait in the showroom and have to deal with the salesman's rhetoric, over the years I had had enough of it and just wanted to have my wife look at one up close and maybe sit in one. See I was trying to convince her to get out of her Honda, we ended up at Heritage and ran into Corey in the parking lot he took us up to the Fusion's and let us just look at one and sit in it, My wife loved it we let Corey know that we would be interested and would get back to him. A couple of phone calls and emails later we settled on a Fusion Corey had in stock. So we were on our way into see Corey and trade in the Accord when a truck traveling the other way slid into our lane and hit us head on totaling out the accord ouch..yes it really happened. I called Corey on the way to the ER I don't think he believed me at first thinking maybe I was blowing him off and using any excuse I could. Well later that day I called back and let them know we wouldn't be in any shape to do the deal but was still interested in the Fusion, Corey let me know two things one that they would hold the car for us until we were ready and that with the accord totaled the deal would be better for us. Also our finance guy Steve was very accommodating by allowing me to come down and sign the paperwork them put it all in an envelope bring it home to me wife have her sign at home see she was still recovering from the accident and bring it back pick up the car and go in my way. The Heritage team of Corey and Steve have won my business over everyone else we can not thank them enough for all the help they gave us in this ordeal. More

My husband and I are seniors and after viewing your web site, made contact with Corey and scheduled an appointment. Corey was exceptionally courteous, friendly and helpful the entire time we spent with him site, made contact with Corey and scheduled an appointment. Corey was exceptionally courteous, friendly and helpful the entire time we spent with him. We were there quite a while and during that time he offered to pick up something for our lunch. We were very pleased and surprised that he would do that, but he gave the impression it was part of his job! We've never experienced that type of kindness from other salesmen and were very grateful. We would highly recommend Heritage Ford to our friends and family and give them our impression of how our purchasing experience went. Thank you again, Stephen and Corey! Nancy and John Brigan More

They believe keeping a customer waiting for 2 weeks before they can get a car in is good service. Solution- Sorry. That's what we can offer. before they can get a car in is good service. Solution- Sorry. That's what we can offer. More

As soon as I walked over to the front doors, Corey caught my attention with a friendly greeting and smile. I explained to him my situation about me being without a car and how I needed to leave the lot with my attention with a friendly greeting and smile. I explained to him my situation about me being without a car and how I needed to leave the lot with a car under the right price circumstances. He then said the Ford Focus and the Ford Fiesta are cheap to lease and the focus has been my dream car for awhile now. He immediately guided me to the first Focus on the lot, explained the price, estimated monthly payment for leasing it and all its great features, along with the equipped winter package that was included! We were there for no more than 10 minutes and we were already in the car test driving it. During the transaction, Corey was accurate and professional about discussing the suitable monthly payments for my budget and was quick at getting all the correct information for me. As we waited, I noticed Jaime, the sales manager, went along the desks and approached customers with a handshake, brief conversation and a smile. After my credit check and basic paperwork, I was guided to Steve, the business manager, and we completed the lease and he gave me the run down of the exact monthly payments, the great service I get from Heritage and all the bells and whistles with being a customer at Heritage! My first time leasing and owning my very own car at 22 years old and I had a great experience. Heritage Ford was the first dealership I had in mind and visited and I left a very happy girl! You will not be disappointed with this customer service and its great employees! More

Time and time again when we are looking to purchase a new vehicle for both business and personal use we can count on Paul to give us the best deal possible!! For the past several years we have purchased many vehicle for both business and personal use we can count on Paul to give us the best deal possible!! For the past several years we have purchased many new vehicles from Heritage Ford and are very pleased with the service we have received from Mr. Paul Thibault in commercial sales. It only takes one call to Paul and he is able to get us the vehicle we are looking for and the deal is closed. To name a few 2013 F550 box truck, 2011 F250 pickup, 2008 F150 pickup, 2007 F150 pickup, 2007 F350 box truck, 2009 E250 van, 2011 Transit Van, 2011 Escape, 2012 Explorer, 2013 Explorer, 2013 Mustang, 2008 Toyota Prius. If you are looking to purchase a Ford and want exceptional service and the best deal around call Paul Thibault at Heritage Ford!! Very happy customers, Bill and Jessica More

Had an issue with my 2012 Ford Explorer with both the transmission and brakes. Brian made sure that all repairs were covered under warranty. Very thankful for the exceptional service received. All was re transmission and brakes. Brian made sure that all repairs were covered under warranty. Very thankful for the exceptional service received. All was repaired in a timely manner and the vehicle was again running like new. More

I went in when my car was dying, and I had no idea what I wanted. Ben helped me find a great price on a lease, and was super informative. They also helped set me up with an even better price because I was a wanted. Ben helped me find a great price on a lease, and was super informative. They also helped set me up with an even better price because I was a college student. Ben was super friendly and got me in a 2013 Ford Focus that I love and has been nothing but reliable thus far. Everyone in the dealership was always friendly, and helpful when we needed it. I'm glad I went through Ford and had such a great experience getting my new, awesome car! More

The attention to detail and friendliness of the service staff was excellent. State inspection and service was done in a very timely manner! Very service minded and very professional treatment. I felt ve staff was excellent. State inspection and service was done in a very timely manner! Very service minded and very professional treatment. I felt very comfortable that the work was done very well. More

I brought my truck to the HERITAGE COLLISION CENTER for repairs following a bad traffic accident. In working with, both Mike King and Derrick Van Zyl, on the overwhelming task of repairing my vehicle, I re repairs following a bad traffic accident. In working with, both Mike King and Derrick Van Zyl, on the overwhelming task of repairing my vehicle, I realized that I had made the right decision. Their vigilant attention to detail, exceptional customer skills, and the overall quiet confidence they exuded reassured me time and time again that my truck would soon be "re-newed". The staff was no different in their level of competency: you always got feeling that everyone was on the same page - in knowing who you were, and at what stage your vehicle was at. My truck was returned to me in immaculate condition, and all of the damages restored flawlessly. More