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Heritage Ford

South Burlington, VT

4.9
1,829 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,829 reviews

February 15, 2012

I am a welding contractor and I have had nothing but Ford trucks as my "rig" since I started my business in 1994. They are extremely tough and durable and work well in the construction world. I came to Heri More

by Iweld4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Thibault, Paul Thibault
Feb 16, 2012 -

Heritage Ford responded

Mr. Douglas, Thank you for taking the time to share your feedback from working with Paul. I am glad to hear that he was able to make your purchase experience an enjoyable one. On behalf of all of us at Heritage Ford, I would like to thank you for choosing to purchase your new F-450 from Heritage. We look forward to seeing you for your first scheduled maintenance visit. Yours, Dave Machavern President Heritage Ford

February 03, 2012

I spotted a nice used car while driving by Heritage and stopped in to see if I could make a deal. David Frink was the first salesman by the door when I walked in and we walked through what the numbers coul More

by gotpastries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Frink
Feb 07, 2012 -

Heritage Ford responded

Thank you for taking the time to share your feedback working with David. I am glad to hear that we were able to help make your new purchase an enjoyable experience. We look forward to seeing you again for your first scheduled service. Welcome to the H-Team! Yours, Dave Machavern President Heritage Ford

November 04, 2011

Our salesman, Charlie Moriarty, was great, friendly, and honest. He went way out of his way to please my wife and me. He even shammied off the car before we picked it up because it had rained early that day More

by 36ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Moriarty
Nov 04, 2011 -

Heritage Ford responded

Hello, Thank you for taking the time to share your experience with Charlie. I am glad to hear that you enjoyed your time with Charlie, and that he was able to help you find the right car. Enjoy your new car, welcome to the H-Team, and we look forward to seeing you in the future. Sincerely, Dave Machavern President Heritage Ford

October 24, 2011

I've worked with Bill and Heritage Ford for my last two car purchases. Bill always makes sure to not use pressure selling when we work with him. He's been great about keeping us up to date on timing of del More

by sbarker16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hungerford, Bill Hungerford
Oct 25, 2011 -

Heritage Ford responded

Hello, Thank you for taking the time to share your experience with Bill and the rest of the H-Team. I am happy to hear that you've enjoyed your experiences with Heritage Ford sales as well as the service department. We look forward to working with you again in the future. Enjoy your new Ford, and thanks for working with the H-Team! Dave Machavern President Heritage Ford

October 14, 2011

They were very frank and honest. Quick to respond to questions. Explained all aspects of the deal. We felt confident that we received a honest value for our trade. They found us the car we wanted at ano More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Longe
Oct 21, 2011 -

Heritage Ford responded

Hi Ron, Thank you for taking the time to share your experience Zak and the rest of the H-Team. I am glad to hear that you chose Heritage Ford, you enjoyed your time with our sales team, and that they were able to help you find the right car for you. Please feel free to contact the team if you need any help with the Edge’s electronics. We look forward to working with you again in the future. Enjoy your new Ford Edge, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Ford

October 12, 2011

I had a great experience with Heritage Ford. I researched dozens of cars in the class I was looking at, and finally settled upon a Ford Fusion for a variety of reasons. I went to Heritage and met Charlie, wh More

by fusion2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Moriarty
Oct 21, 2011 -

Heritage Ford responded

Hello, Thank you for taking the time to share your experience Charlie and the rest of the H-Team. I am glad to hear that you enjoyed your time with our sales team, and that they were able to help you find the right car for you. We look forward to working with you again in the future. Enjoy your new Ford Fusion, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Ford

May 23, 2011

Heritage Ford overall is a very good dealership. I would have given it a 5 in all categories except for a couple issues in each area. Returning my calls weren't always as timely as I would have liked, the More

by mercmilan06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Moriarty
May 25, 2011 -

Heritage Ford responded

Eric, Thank you for taking the time to share your experience with Charlie. I am glad to hear that you enjoyed your time with our sales team, and that they were able to help you find the right car for you. We look forward to working with you again in the future. Enjoy your new Focus, and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Ford (802)865-8100

February 24, 2011

Just love how the people at Heritage Ford take care of there customers. I just recently purchased a brand new car from Heritage not because of the "DEAL" any car dealer could give you that. It's because t More

by romatod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Bill Hungerford
Feb 24, 2011 -

Heritage Ford responded

Britton, Thank you for taking the time to share your experience with Bill. It is our firm belief that, as you say, it is not always about the deal, but the experience of buying a new vehicle. I am glad to hear that you enjoyed your experience with our sales staff, and that they were able to meet your expectations. We look forward to working with you again in the future. Enjoy your new Fiesta, and welcome to the H-Team! Dave Machavern President Heritage Ford (802)865-8100

September 15, 2010

The customer service was great because the salesman did an awesome job and he was very patient with me. The salesman was very friendly. He was not pushy and didn't act like he was getting sick of me as a c More

by dakotadude1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason (Toyota Side of Comany)
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