Back

Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,830 reviews

September 16, 2015

Best price in area, quick transaction. We were looking for a new small car for our son. We shopped for a couple of weeks, locally and out of state. Noticed online, a new car at Heritage t More

by Satisfied in St. Albans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2015 -

Heritage Ford responded

What a great review! We appreciate you sharing your experience. I hope your son is enjoying his new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 16, 2015

Hassle Free Process I went to Heritage Ford to start the process of replacing my 13 year old Focus. I really did not want to replace it. I decided I liked the Ford Fiesta More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2015 -

Heritage Ford responded

Ruby, It's so great to hear that Andrew was able to track down that red Fiesta you wanted. I hope you are enjoying it. Thank you for submitting your review! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 10, 2015

Ford Purchase I went in to Heritage Ford after seeing a Ford television advertisement offering 0% interest for 72 months. I had never been to Heritage before and wa More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Mike Hassett, Robby Dinh
Sep 14, 2015 -

Heritage Ford responded

Amanda, Thank you for posting such a thorough review. I'm sorry for the wait you experienced, but I'm glad to hear Robby and Mike were so helpful in finding a you a vehicle that fits your needs and your budget. And I'm happy that you are enjoying your new Focus! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2015

Excellent Experience Recently we purchased a 2016 Ford Escape from Heritage Ford . Overall, the experience was great. From Robby, our salesperson, to Adam, the sales mana More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Adam Rich, Robby Dinh
Sep 08, 2015 -

Heritage Ford responded

Thank you for posting such a wonderful review of Robby, Adam, Steve and the rest of the Ford sales team. We're glad they helped you find a vehicle that fits your needs. Enjoy that new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 19, 2015

Relaxed, pleasurable experience Andrew Melvin was receptive to my described needs and wants from a truck and knew exactly where to direct my attention without wasting time (his, or More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors
Aug 20, 2015 -

Heritage Ford responded

Mark, Thanks for the nice review. I'm glad you had such a positive purchasing experience with Andrew. We appreciate your continued business. Hope you enjoy that new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 17, 2015

First Timer For my first lease ever, Andrew ad Abbie were incredible. They were considerate, thoughtful and extremely helpful. The experience was wonderfully plea More

by Bigdawg6996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 17, 2015 -

Heritage Ford responded

Bigdawg6996, I'm glad you found our sales team so pleasant to work with. Thanks for the stellar review! Great to hear you are enjoying your new car. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2015

Excellent Service I live in FL and purchased a new F150 at a local dealer there and within a week drove the truck to VT to spend the summer season. I found a problem wi More

by underbird7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Aug 12, 2015 -

Heritage Ford responded

underbird7, Thank you for such a nice review! I’m so glad our service department was able to help you out. Sorry you had to drive so far to get your truck repaired! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 07, 2015

FORD FOCUS (LEASE) i VISITED THE SHOWROOM TO LOOK AT SOME CARS. I WASN'T PREPARED TO GO HOME WITH A BRAND NEW CAR (LEASING). ANDREW MELVIN WAS VERY CORDIAL AND HELPE More

by fordfocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors
Aug 12, 2015 -

Heritage Ford responded

Joanne Mercure, We appreciate the kind words. Thank you for taking the time to post your review. I’m glad Andrew was so helpful in finding a vehicle that meets your needs. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 06, 2015

Good customer service He was great to work with and got me in a car a wanted and the price. I was taken care of within a reasonable amount of time. It was a great atmospher More

by Katelyn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors
Aug 07, 2015 -

Heritage Ford responded

Katelyn1, Thank you for the review. I’m glad Steve and Andrew were so helpful and efficient. Hope you enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 04, 2015

Great as allways Every one was great. Andrew was very helpful. He is allways there for my wife and i.I would tell any one to buy a new car or used off Andrew. Thanks a More

by FORD MAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors
Aug 04, 2015 -

Heritage Ford responded

FORD MAN, Thank you for your five star review. I’m glad Andrew and rest of the team were so helpful. We appreciate your endorsement. Nora Krom Customer Relations Specialist Heritage Automotive Group

...
173
...