Back

Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,830 reviews

December 18, 2015

Abby was great I was in a hurry because I was not planning on buying a truck on this particular day, Abby was outstanding! She knew what paper work I needed etc. ver More

by J H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hassett, Robby Dinh
Dec 21, 2015 -

Heritage Ford responded

J H, Thank you for posting. It's nice of you to mention Abby. I'm glad that the finance portion of your purchase went smoothly. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 17, 2015

Great experience This was my first experience with Heritage Ford, certainly won't be my last! Robby and Abby are both very friendly and helpful. I was able to get the More

by sarak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robby Dinh
Dec 17, 2015 -

Heritage Ford responded

Sara, Glad to hear we made a great first impression! Thank you for posting. Hope you are enjoying your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 16, 2015

great experience Robby and Steve make a great team. both are very helpful and friendly. They took great care of us while we were there and after the sale. service de More

by gloria b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Mike Hassett, Robby Dinh
Dec 16, 2015 -

Heritage Ford responded

Gloria, So glad you enjoyed working with Robby and Steve and that your subsequent experiences with the service department have also been positive. Thank you for reviewing Heritage Ford. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 16, 2015

Happy Customers We worked with Robby to buy our first truck and it was the best experience. We would highly recommend him to everyone. He was pleasant and did ever More

by kris4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Robby Dinh
Dec 16, 2015 -

Heritage Ford responded

It's always nice to hear from happy customers! Thanks for the 5 star review. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 04, 2015

No nonsense experience! For years my family members and I have done business with Heritage Ford. We have always been pleased with the sales and service they have offered whi More

by runner, 1126
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Robby Dinh
Dec 07, 2015 -

Heritage Ford responded

It's very nice to hear that Robby was so great to work with. Thank you for posting a review. Enjoy your new Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 25, 2015

Robby and Abby are the best car sales team ...ever! I generally hate buying cars, but Robby Dinh is one, primary reason why I decided to go with Heritage Ford after comparing 5 other cars/dealerships la More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hassett, Mike Hassett, Robby Dinh
Nov 25, 2015 -

Heritage Ford responded

Liz, What a great review! Thank you for posting. I'm glad you enjoyed Robby's straightforward approach. And it's nice to hear that the rest of the team was great to work with as well. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2015

Excellent sales crew Great experience purchasing my new SUV, Robby was very informative and a pleasure to talk to! I would recommend heritage ford to family and friends! More

by Nicole Therrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robby Dinh
Nov 18, 2015 -

Heritage Ford responded

Nicole, Thanks for sharing your experience! It's great to hear that you enjoyed working with Robby. Hope you are enjoying your new vehicle. Nora Krom Customer Relations Specialist Heritage Automotive

November 09, 2015

Awesome!! Quick, Easy, and Reasonable! Everyone was friendly and ready to assist in any way. Easiest purchase I have had in a long time. Yay Heritage. More

by Gookarma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis
Nov 09, 2015 -

Heritage Ford responded

Wow! Thank you for the five star review. I'm glad you had such a positive purchasing experience at Heritage Ford. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 27, 2015

Outstanding Service I was looking for a Ford Explorer and had been to several other dealerships in the Plattsburgh area and not one would get me what I was looking for in More

by JamieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Connors
Oct 27, 2015 -

Heritage Ford responded

Jamie, What a wonderful review! Glad to hear that Andrew and the rest of the Ford sales team were such a pleasure to work with. Thank you for taking the time to post. Enjoy your new vehicles! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2015

my 3rd new car purchase with heritage Ford This is my 3rd new car purchase from Heritage and I will be coming back for a 4th. Sales team is very helpful finding you the car and options you requ More

by j110574m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2015 -

Heritage Ford responded

So nice to hear you had a great purchasing experience with Andrew and the rest of the Heritage Ford sales team. Thank you for taking the time to share on DealerRater. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

...
171
...