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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

February 07, 2016

Robby's Patience Robby has the perfect balance of knowledge and temperament. He was very patient going through a large number of what if's, changes and financing opti More

by Jo**
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Feb 08, 2016 -

Heritage Ford responded

Jo, I'm glad to hear that Robby was so great to work with! We appreciate you sharing your thoughts on DealerRater. I hope you enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 06, 2016

Perfect on the first drive I was in the market for a car within my budget that was safe for my whole family. As a mother of a young child and a growing family I needed something More

by TokiToxic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mia Kulasic
Feb 08, 2016 -

Heritage Ford responded

Thank you for this wonderful review! That's wonderful that Mia was so helpful in finding a vehicle that fits your needs. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 05, 2016

Great Experience Our old car broke down and we were in desperate need for a new vehicle. Robby got the ball rolling on the car we wanted to purchase. He called and set More

by Palmer16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Dinh
Feb 08, 2016 -

Heritage Ford responded

We appreciate you taking the time to post a review. I'm glad Robby and Abby were able to help you out so quickly. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 03, 2016

The Best Car Purchasing/Financing experience I have had. Robby is new at this profession, however he was wonderful to deal with. He was honest and helpful with all our questions. Robby worked with us on what More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Dinh
Feb 04, 2016 -

Heritage Ford responded

Denise, Thank you for your kind words about Robby and Abby! So glad to hear that you enjoyed working with them both. Congrats on your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 28, 2016

Pleasant Experience Buying a New Ford Charlie was great to deal with. Very patient and helpful in answering our questions, showing us the cars, and completing the sales process when we ha More

by Jackiesride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2016 -

Heritage Ford responded

Jackie, I'm glad you enjoyed working with Charlie and Abby. Many thanks for sharing your experience on DealerRater. Congrats on the new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 11, 2016

Nice to work with Robbie was a helpful and knowledgeable sales person. He answered all our questions and if he didn't know he sought help from his colleagues. I would More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Jan 12, 2016 -

Heritage Ford responded

Sarah, That's great to hear! Glad you enjoyed working with Robby. Thank you for taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 11, 2016

Great experience Robby was very helpful and attentive to what my vehicle needs were. As I result, I am leasing a brand new escape and I love it! More

by Melias
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Jan 12, 2016 -

Heritage Ford responded

Melias, Thank you for sharing your positive experience on DealerRater. It's nice to hear that Robby was so helpful in finding a vehicle that fits your needs. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 02, 2016

A great used car buying experience with Robbie Dinh I was out car shopping around for a gently used car. Robbie Dinh greeted me and spoke with me about the vehicles that I was interested in. Through his More

by CH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Jan 04, 2016 -

Heritage Ford responded

CH, It's great to hear that Robby was so helpful in finding the right car for you! Thank you for sharing your experience on DealerRater. Enjoy your new car! Nora Krom Customer Relations Manager Heritage Automotive Group

December 30, 2015

Enjoyed working with Robby We stopped in the dealership to check out certified used cars; we'd had a good experience with a prior certified car from Heritage Ford. We found Robb More

by CB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Dec 31, 2015 -

Heritage Ford responded

CB, It's great that you enjoyed Robby's approach to sales. We appreciate you taking the time to share your thoughts. Thank you for the recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 18, 2015

Robby was awesome! I had my truck in for service and was contemplating of trading my truck in for the aluminum 150, so I walked into showroom, and Robby greeted me. He w More

by J H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hassett, Robby Dinh
Dec 21, 2015 -

Heritage Ford responded

J H, So nice to hear that Robby provided excellent customer service! We appreciate you sharing your experience. Hope that new truck is treating you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

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