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Heritage Ford

South Burlington, VT

4.9
1,830 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,830 reviews

April 30, 2016

Our first plug-in, Our C-Max Energi, what a great car! We especially wish to thank Larry Lussier for his help in getting us into our C-Max Energi lease within our budget! We've had a Prius and a Prius V fr More

by BillinVT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lussier, Mia Kulasic
May 03, 2016 -

Heritage Ford responded

Bill & Cathy, We appreciate you writing such a detailed review. That is some truly great gas mileage! I'm glad you enjoyed working with the Heritage Ford sales team. It's very nice to hear how happy you are with your new C-Max Energi. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 20, 2016

Great experience...Definitely Recommend Robby was great! Not pushy but to the point, relatable and respectful. As a woman buying a truck with her husband, Robby communicated with both of u More

by HannahS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Apr 20, 2016 -

Heritage Ford responded

Hannah, What a nice review! Thank you for posting. I'm glad to hear that Robby did such a great job helping you and your husband find the truck that is right for you. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 15, 2016

Wonderful experience My husband and I were in dire straits. We've had it with old, used, jalopy cars. Our credit wasn't the best, due to a medical issue that left my husba More

by slove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Owen, Adam Rich
Apr 15, 2016 -

Heritage Ford responded

Thank you for this wonderful review! I'm glad Kyle, Adam and Abby were so helpful in getting you a great vehicle. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 25, 2016

So happy with our new car! Robby was extremely professional, knowledgeable and respectful during our car buying experience. He knew everything about our Ford fusion energi and w More

by sallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Mar 28, 2016 -

Heritage Ford responded

Thank you for sharing your wonderful experience with Robby on DealerRater. It's nice to hear that he did such a great job. Enjoy your new Fusion! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2016

BEST DEAL AROUND Just bought a new 2016 F150 Super Crew from Heritage. In fact this is the second F150 that I have bought from them. Everyone is friendly and helpful More

by bbroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich
Mar 21, 2016 -

Heritage Ford responded

Thank you for this wonderful recommendation! I'm glad Charlie, Adam and Abby were so helpful and got you a great deal on your new truck. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 18, 2016

Low Pressure Experience We were in need of a new car for my wife and knew exactly what she wanted. A 2016 Ruby Red Ford Fusion 2.0 liter eco boost with 18" 5 spoke black whe More

by rbalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Mike Hassett, Robby Dinh
Mar 18, 2016 -

Heritage Ford responded

We appreciate you taking the time to post this wonderfully thorough review. I'm very happy to learn that you enjoyed working with Robby and the rest of the Heritage Ford sales team. Congrats on the new Fusion! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 14, 2016

Great experience !!!! Loved going there and would defiantly go there in for my next suv!! Great customer service.. Very speedy.. Car was super clean and nice.. Very co More

by Ashleyescapefordgirl87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Mike Hassett, Robby Dinh
Mar 14, 2016 -

Heritage Ford responded

Ashley, It's nice to hear that your purchasing experience went smoothly. I'm glad you enjoyed working with Robby, Mike & Chad. Happy driving! Nora Krom Customer Relations Manager Heritage Automotive Group

March 14, 2016

BEST BUYING EXPERIENCE EVER Wish I could give Heritage Ford 10 stars rather than only 5! Robby made the experience of buying a car a great experience rather than a typical stress More

by DammmmmmmmnDaniel!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lussier, Robby Dinh
Mar 14, 2016 -

Heritage Ford responded

What an excellent review! Thank you for taking the time to post. Great to hear that you enjoyed working with Robby and Larry. Congrats on the new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 21, 2016

Robby was professional and awesome!! Robby was great from day one. I went in on a Saturday just to get some information on a new commercial vehicle and of course the commercial guys don' More

by cduteau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Feb 22, 2016 -

Heritage Ford responded

Thank you for posting this detailed review. So nice to hear that Robby could help you out! Enjoy the new van. Nora Krom Customer Relations Specialist Heritage Automotove Group

February 12, 2016

Efficient yet thorough process We are a super busy family and were dreading buying new car. Everyone at Heritage respected our time and made the whole process smooth and quick. It More

by Chaseerin7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Larry Lussier, Robby Dinh
Feb 15, 2016 -

Heritage Ford responded

Thank you for your detailed review. I'm glad that Robby and the rest of the Heritage Ford sales team provided such a great purchasing experience. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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