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Heritage Ford
South Burlington, VT
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,903 reviews
February 06, 2017
Recurring engine problem Ryan took care of it in a very professional and friendly manner. He worked with me on my schedule not his. Highly recommend Heritage Service Ryan took care of it in a very professional and friendly manner. He worked with me on my schedule not his. Highly recommend Heritage Service More
by Btf150
Employees Worked With
Ryan Morriseau
February 06, 2017
Dave did a great job! Dave was knowledgeable, easy to get along with, and aware of our needs and how we wanted to proceed. It was a pleasurable process, one I am happy to r Dave was knowledgeable, easy to get along with, and aware of our needs and how we wanted to proceed. It was a pleasurable process, one I am happy to recommend to others. More
by explorer2017
Employees Worked With
Dave Sturgeon
February 03, 2017
Dylan Krause Is a Class Act My husband and I recently purchased a 2017 Escape and are very happy with the service we received from Dylan Krause, Mike Connolly and Heritage Ford. My husband and I recently purchased a 2017 Escape and are very happy with the service we received from Dylan Krause, Mike Connolly and Heritage Ford. Everyone was professional and very accommodating to our needs. I highly recommend Heritage Ford. More
by Lori&SteveM
February 03, 2017
Thanks Dave My husband and I both bought preowned vehicles here and worked with Dave. We have been very happy with the F150 and the Escape so far and we have appr My husband and I both bought preowned vehicles here and worked with Dave. We have been very happy with the F150 and the Escape so far and we have appreciated how pleasant everyone was. Dave has kept in touch and answered any of our questions throughout the process. The folks who work with the contracts, the General Manager, and the service team, who did an oil change for us, have all been excellent. If you're looking for a new drive I'd say this is a great place to go!! Ask for Dave. More
by Maggie
February 02, 2017
service my last three truck, came from heritage ford and I have never had a problem with service. ( out standing service teem. ( need say no more ) my last three truck, came from heritage ford and I have never had a problem with service. ( out standing service teem. ( need say no more ) More
by John
Employees Worked With
Steve Connors, Paul Thibault, Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau, Katie Smith
January 31, 2017
Quick service Gary Graham is a true asset to your dealership. I see Gary perhaps twice a year and he always remembers my name. He is extremely knowledgeable about Gary Graham is a true asset to your dealership. I see Gary perhaps twice a year and he always remembers my name. He is extremely knowledgeable about my vehicle and so very pleasant to work with. I truly hope his supervisor reads this! Chris Thrane South Burlington More
by Escape
Employees Worked With
Gary Graham
January 27, 2017
Very Competent, Patient and Knowledgeable While our visit was for a routine service, there were many questions that I had pertaining to the new truck we had purchased. Katie was patient and w While our visit was for a routine service, there were many questions that I had pertaining to the new truck we had purchased. Katie was patient and walked us through the answers in a way that we could learn. Heartfelt thanks to her and to Kevin who was the sales person. More
by LivingInTheWoods
Employees Worked With
Kevin Dowd, Katie Smith
January 27, 2017
New tires installed Always good service at heritage ford. Comfortable lounge with wifi and free and fresh coffee, as well as a shuttle with a friendly driver if you so c Always good service at heritage ford. Comfortable lounge with wifi and free and fresh coffee, as well as a shuttle with a friendly driver if you so choose. Turn around was quick I. Totally a positive experience. . More
by Noscreenname
Employees Worked With
Gary Graham
January 26, 2017
2012 Ford Focus Very straightforward, never pushy , knowledgeable, friendly and patient salesperson. Great price! Strongly recommend to anyone looking to buy both us Very straightforward, never pushy , knowledgeable, friendly and patient salesperson. Great price! Strongly recommend to anyone looking to buy both used or new car. I bought several new vehicles from this dealer (both Ford and Toyota) previously and most likely will buy again. Thank you David :) More
by Maciej & Dorota
Employees Worked With
David Grossnickle
January 24, 2017
Great! Great experience. The folks at heritage Ford could not have treated me better. My car was completed on time and with high quality. I look forward to r Great experience. The folks at heritage Ford could not have treated me better. My car was completed on time and with high quality. I look forward to referring others to Heritage Ford in the future More
by catlax91
Employees Worked With
Gary Graham
