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Heritage Ford

South Burlington, VT

4.9
1,903 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,903 reviews

February 20, 2017

PLEASANTLY SURPRISED I BOUGHT A FORD FLEX AND THE POURCHASING PROCESS WAS SMOOTH AND PROFESSIONAL. MORE IMPORTNATLY, ALL OF MY EXPERIENCES WITH TEH SERVICE DEPARTMETN HAV More

by FORD FLEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SVC TECH, Kyle Owen, Shawn Clifford
Feb 21, 2017 -

Heritage Ford responded

It's fantastic to hear about these positive experiences with both Heritage Ford sales and service. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 16, 2017

Thankfull I was in the market for a new truck. I wanted to buy something that would last and suite me well. I also needed to be in a very specific price range. More

by stern 1498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Feb 17, 2017 -

Heritage Ford responded

We appreciate you taking the time to share your experience on Dealer Rater. Glad to know that Kyle was so helpful in getting you a truck you love! Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 15, 2017

Extremely Helpful I bought my first new vehicle, ( since 1984) in September 2015 , A Ford F-150 , wasn't really excited for the whole process but Kyle made it much More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the closing gentleman's name, Kyle Owen
Feb 15, 2017 -

Heritage Ford responded

Tom, Thank you for this very nice review. So glad to hear you liked working with Kyle. Hope you are enjoying your truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 14, 2017

Repeat Customer We have purchased many new vehicles from this dealership over the last few years and will continue to do so. Especially with the top notch customer se More

by Sccrowl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Feb 15, 2017 -

Heritage Ford responded

It's excellent to hear that you enjoyed working with Kyle and the rest of the team. Thank you for posting. We appreciate your continued business over the years! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 11, 2017

Bought used ford Bill labonte is a great sales guy, very knowledgeable, easy process, they took care of everything, very happy with my purchase, bing bang boom bada ba More

by Dan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Heritage Ford responded

Dan, We appreciate you reviewing Heritage Ford on DealerRater. It's very nice to hear that you like working Bill. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 09, 2017

Purchased a Ford Explorer I just bought my Ford Explorer from Heritage Ford yesterday and Bill LaBonte was the salesperson that helped me out in the process. He is a nice and More

by Marcus024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2017 -

Heritage Ford responded

Marcus, So glad to hear that you liked working with Bill! We appreciate you taking the time to share your experience on DealerRater. Enjoy your new Explorer! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 09, 2017

Bought a 2017 F250 I drove 3 hours to buy my new 2017 F250 truck from Bill LaBonte. We have purchased many vehicles from Bill and don't mind traveling to deal with good More

by Artwright
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Heritage Ford responded

Thank you for sharing your experience on Dealer Rater. We appreciate you travelling so far! It's wonderful that you enjoyed working with Bill and that you are loving your new truck. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 08, 2017

Knowledgable and helpful It really made a difference that he let me take my Focus RS out for a test drive against typical policy. His Focus ST ownership experience provided so More

by jsb344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Feb 09, 2017 -

Heritage Ford responded

Thank you for posting! Glad to hear that you enjoyed working with Dylan. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 07, 2017

Absolutely wonderful , will return again and again !!!!!!!! Dylan Krause is amazing. Super kind and calming no pushy car dealership "sales pitches". I was getting out of lease and wanted to get into another bec More

by Happy Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Mike LeClerc, Dylan Krause
Feb 08, 2017 -

Heritage Ford responded

It's excellent to hear that Dylan, Chad and the rest of the Heritage Ford sales team did such a wonderful job of making sure everything went smoothly. Your detailed review is much appreciated. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 06, 2017

Dave was spectacular We had such a great experience buying our new F150. We had no intention of purchasing a truck that day. We were out looking for a car for myself. Dave More

by Gorton's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Feb 06, 2017 -

Heritage Ford responded

Thank you for this stellar review! It's wonderful that Dave provided such a top notch purchasing experience. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

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